Mental Health Targeted Case Manager

PROFESSIONAL SUMMARY

An adaptable, compassionate, conscientious, enthusiastic, and well-motivated individual with a track record in promoting the welfare of vulnerable individuals. Plenteous knowledge of the different community resources, as well public and private entities that provide services to children and adults with different types of disabilities.

EDUCATION AND TRAINING

Bachelor of Science - Human Service/ Psychology 2015 Universidad Del Este - Orlando, FL, USA

Magna cum Laude

PROFESSIONAL TRAININGS

HIPPA, Introduction of Developmental Disabilities, Introduction to Social Security Work Incentives, Creating Accessible Domestic Violence Services, Domestic Violence in Later Life, Risk Factors, Risk Assessments, Collaboration to Prevent Domestic Violence Homicides, Zero Tolerance, and First Aid & CPR.

SKILL HIGHLIGHTS

Bilingual - Spanish, Native Speaker /Efficient and reliable team player/Excellent communication and interpersonal skills /Comprehensive exposure in the different field of community service and wellbeing/ Awareness of sociocultural characteristics of service population /Compassionate and active listener / Strong problem-solving and analytical skills /Windows 8/ Microsoft Word/PowerPoint.

EMPLOYMENT HISTORY

Mental Health Targeted Case Manager October 2015 to Current

Angels for Kids on Call

Orlando, Florida

Coordinated and provide community-based services to children and families with mental health disabilities.

Refer individuals and families to community resources as needed.

Conduct home visits with families and professionals.

Facilitate team meetings.

Manage, monitor, evaluate, coordinate, and record clients' progress according to measurable goals described in treatment and care planning.

Provide a nonjudgmental and empathetic approach in supporting clients and their families' needs.

Plan and conduct home visits with families and professionals.

Assess the clients' emotional and physical well being

Efficiently gather information from families and social services agencies to inform development of treatment plans.

Collaborated closely with treatment team to appropriately coordinate client care services.

Documented all client information including service plans, treatment reports, and progress notes.

Interacted with clinical staff and external resources such as school or community personnel.

Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems.

Home Health Aid

Consumer Direct Care January 2003 to October 2015

Tallahassee, Florida

Reviewed client plans and monitored progress in achieving goals.

Assisted clients in improving daily living, social and self-sufficiency activities.

Awareness of health safety, infection and control regulations.

Worked with clients with co-occurring disorders and disabilities.

Providing confidentiality, dignity, and privacy to clients.

FSET Customer Service Representative July 2006 to November 2008

Goodwill Industries of Central Florida

Orlando, FL USA

Referred families to food banks, financial assistance programs, employment and training support, and health and immigration services.

Documented all clients’ information including service plans, treatment reports, and progress notes.

Performed accurate data entry of customer information into reporting tools and customer managements systems.

Completed case reporting, engaging clients in identifying needs.

Maintaining the confidentiality of records relating to client treatment.

Hispanic Outreach Coordinator

Family Network on Disabilities November 1999 to June 2006

Clearwater, Florida the USA

Delivered educational workshops, and regional conference concerning Special Education Law to families, and concerned citizens.

Provided awareness, education, information, and resources in order to help parents be effective advocates.

Advocated for the rights of persons with disabilities.

Worked closely with governmental agencies, and families who have infants, toddlers, and youth with different kinds of mental health disabilities or intellectual disabilities.

Providing assistance with refer to parents for different resources in their community.

Event Organization.

Contact this candidate