Quality Control Training

ROBERT B LASSITER

**** * ********* ** *** #*** Tempe, AZ 85283

602-***-**** ******.*.********@*****.***

EDUCATION

Arizona State University, WP Carey School of Business Tempe, AZ

Master of Business Administration: May 2014

Participated in leadership council for Tempe cohort

Master’s Capstone Course: Created strategic management presentation on current event.

University of Virginia Charlottesville, VA

Bachelor of Arts in Economics May 2009

EXPERIENCE

Robert Half, JPMC Contract, Phoenix, AZ March 2016 –Present

Business Analyst

Trained on individuals, entity, trust, and complex entity KYC processing.

Initiated new market tracking system responsible for helping to decrease aged cases and better communicate market data with internal customers. This system helped to reduce the amount of aged tickets by %50.

Coordinated periodic case workloads of 8 bankers to ensure aging deadlines are met and production is progressing.

Assisted in the training of the offshore team for National Trust Market.

Ran weekly training segment of team meeting.

Advantage XPO, American Express Contract, Scottsdale, AZ August 2015 –March 2016

Business Analyst

Responsible for assessing AML cases and completing work in the areas of Prepaid input, Credit Card Fraud, and Other Case by Case Projects with large breaches.

Presented at team meeting on special case scenario. Performed informal team training on the material.

Operate on an autonomous basis scheduling my work week to ensure deadlines and quality control was met in all cases submitted.

Performed analysis of different input variables to distill various different data types into a single comprehensive and easy to digest report.

Demonstrated superior proficiency with excel modeling, including VLOOKUP and Pivot Tables, for displaying large amounts of data.

Keypoint Government Solutions, OPM Contract, Tempe, AZ October 2014 –June 2015

Background Investigator level III

Responsible for the overseeing the proper gathering, packaging and transfer of investigation materials and information from the onset of investigations to the completion of cases.

Self-starting autonomous position.

Operate on an autonomous basis scheduling my work week to ensure deadlines and quality control was met in all investigations submitted.

Responsible for ensuring all the different elements of Dept. of Defense and government clearances are properly covered and completed prior to deadlines

Responsible for interacting with many different businesses and people to obtain information and summarize gathered material in a concise manner for reports.

CACI, Inc, OPM Contract, Tempe, AZ October 2010 –October 2014

Background Investigator level II

Responsible for the overseeing the proper gathering, packaging and transfer of investigation materials and information from the onset of investigations to the completion of cases.

Trained two new investigators for the field; including interpersonal skills, conflict resolution, and time management for investigators.

ADDITIONAL

Software proficiency GoogleDocs, and Microsoft Word, Excel, Access, and Outlook, and SharePoint

SSBI Security Clearance Completed OPM and Granted OPM 11/2011 Currently Active

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