BERTHA L. MARTINEZ

**** ********* ****

Green Cove Springs, FL 32043

Phone: 904-***-****

acvx6s@r.postjobfree.com

Objective

Seeking a clerical position in an office environment.

Ability Summary

Customer and associate greeter able to communicate well with others answering phones.

Instructing people with materials and merchandise.

Assisting with both numerical and alphabetical filing.

Employment History

Sales Associate

07/2001 - 11/2015

Walmart Supercenter

Fleming Island, FL

Greet customers and ascertain what each customer wants or needs.

Describe merchandise and explain use, operation, and care of merchandise to customers.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Compute sales prices, total purchases, and receive and process cash or credit payment.

Answer questions regarding the store and its merchandise.

Prepare sales slips or sales contracts.

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Maintain records related to sales.

Demonstrate use or operation of merchandise.

Place special orders or call other stores to find desired items.

Prepare merchandise for purchase.

Watch for and recognize security risks and thefts and know how to prevent or handle these situations.

Inventory stock and requisition new stock.

Ticket, arrange, and display merchandise to promote sales.

Exchange merchandise for customers and accept returns.

Clean shelves, counters, and tables.

Help customers try on or fit merchandise.

Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.

Estimate and quote trade-in allowances.

Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Bag or package purchases.

Sales Associate

02/2001 - 06/2001

Books A Million

Orange Park, FL

Loading and stocking of books and materials on and off sales floor.

Receptionists and Information Clerks

02/1995 - 01/2001

Acura of Orange Park

Jacksonville, FL

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Hear and resolve complaints from customers or the public.

File and maintain records.

Receive payment and record receipts for services.

Transmit information or documents to customers, using computer, mail, or facsimile machine.

Analyze data to determine answers to questions from customers or members of the public.

Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

Keep a current record of staff members' whereabouts and availability.

Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

Education and Training

Issuing Institution

Location

Qualification

Course of Study

Key West High School

Key West, FL

High School Diploma

General High School Curriculum

Contact this candidate