Greg Powell

**** * ****** ****

Walkerton, Indiana. 46574

574-***-****: Home

Email: acvx6o@r.postjobfree.com

Cell: 574-***-****

OBJECTIVE: 21 years I have worked for Major Corporations as IT desktop

support specialist. Proved myself that I can handle the corporate environment and Multitask.

Excellent With assisting Client’s to resolve hardware issues quickly and efficiently.

Employment:

5\13 to 11\15. ZimmerBiomet. Warsaw, IN (Contract ended)

Experience with Win XP, Win 7, Win 8, Win 10. 32 and 64 bit. Hardware repairs on desktops, Laptops and Workstations. From replacing system boards, Memory sticks, Wi-Fi cards, LCD screens, Hard drives. Work on office Images and shop Images. Use active directory. Image the hard drive, Knowledge of Microsoft office. Put the computer on the global network. Install client software. Setup user’s outlook and Encrypted emails. Setup local or network printers. Map all drives. Transfer all users’ data including PST folders.

Created own tickets within Remedy.

Employment:

06/04 to 05/13 Honeywell Aerospace South bend, IN (Contract ended)

Hardware repair on Desktop, Laptops and work stations. Replacing systems boards, hard drives, Memory,

Wi-Fi cards, Laptop LCD screen and light. Replace network cards. Work on office Images and shop images.

Knowledge of Microsoft office. Adding Computer to global Network. Image and Partion hard drives. Install software. Setup outlook Transfer all data. And encrypted email accounts. Map drives.

Setup Network printers. Import\ Export Hgra certificates.

Transfer all PST files. Service all hardware tickets replacing

System boards, processors, memory, hard drives, wireless cards. Audio and video.

I also trouble shoot all software calls for end users. I control the inventory of

Outgoing Dell units and ship them to Dell ARS. Work very well with our help desk

.

QUALIFICATIONS: Accociates degree in computer repair. Professional Skills: A+ certified, 21 years’ experience and knowledge in desktops, notebooks, Workstations, Printers. Cisco routers and switches. Running network cables and fiber optic cables.

Education: High Tech Learning: Accomplishments: Computer Repair Specialist

Assumption College: Accomplishments: Computer Science (Associates Degree)

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CERTIFICATIONS: DELL 2015

DELL CLIENT DSP - CUSTOMER EXPERIENCE V.2.5 CERTIFICATION

DELL FOUNDATION 2015 DESKTOP

DELL FOUNDATION 2015 PORTABLES

HP AND MINOLTA. 25 CERTS: Laser jet, Desk jet and Plotters, zebra printers

HONERS AND ACTIVITIES:

US ARMY 1977 TO 1981. Airborne Ranger. 6 letters of Commendations, Infantry Expert Badge award

Honorable Discharge.