Manager Customer Service

Mary Rose B. Fontanilla

#**** ***** *****,

Bagbaguin, Caloocan City

Mobile no: 093********

Email: ****************@*****.***

CAREER OBJECTIVE

To obtain a position in a reputable organization where I can maximize the use of my knowledge, strong organizational skills and ability to work harmoniously with people.

HIGHEST EDUCATIONAL ATTAINMENT

Associate in Office Administration - Graduate

Polangui Community Collage

Polangui, Albay

June 2003 – April 2005

Caregiving Course

Nabua Camarines Sur

June 2006 - December 2006

WORK EXPERIENCES

November 2007 – Present CERAGEM Philippines – Head Office

Customer Service Manager

Supports branch/center operations by performing effective Product and Services Delivery to contribute to the achievement of sales and target as set by each branches.

Receives and prepares orders of the branches/centers.

Professionally handle incoming calls, request from clients and ensure that issues, complaints, inquiry will be resolve both promptly and accurately.

Coordinates with Credit and Collection with regards to In-house Financing.

Ensures the accurate inventory physical inventory.

Responsible for schedules of deliveries.

Perform the task that maybe assigned from time to time.

February 2007 – November 2007 Ceragem Philippines – Libis Branch

Center’s Staff

Answering phone inquiry.

Assist and monitor clients in their health condition while using the product. Usually more of our clients are elderly.

Conducts lecture about the product. Performing paper works after operation.

Performs as a receptionist.

PERSONAL INFORMATION

Birthdate: May 2, 2016

Civil Status: Married

Religion: Catholic

Gerder: Female

Birthplace: Polangui, Albay

CHARACTER REFERENCE

Mr. Juanito Parido

Credit Department - Manager

Ceragem Phils.

Landline: (02) 571-3558

Ms. Zen Goli

Manager

GEMSEN CORP. Ceragem Pasay Branch

Mobile: 091********

Ms. Nadet Orano

PR Manager

Ceragem Phils.

Landline: (02)571-3672

Contact this candidate