Customer Service Medical Billing
Resume:
Emy S Kilada
East Greenville, PA *****
Email: acvwgr@r.postjobfree.com
Objective:
To obtain an administrative position, which will enhance my career development and allow me to further advance my professional skills. I am detail-oriented and self-motivated; I possess excellent interpersonal skill and enthusiasm along with a strong ability to multi-task. Education:
Certificate Medical Coding and Billing Specialist, U.S Career Institute, USA, 2014 Bachelors of Science in Business Administration, Ein Shams University, Cairo Egypt, 1997 Employment:
Retail/Cashier Associate July 2011 to Present:
Wall Mart – East Greenville, PA
• Maintain adequate control over cash and maintain cash differences within prescribed store policy
• Exhibit operational proficiency in performing client transaction/service. This includes but is not limited to adhering to pertinent laws, regulations, Wall Mart Compliance Policy and external compliance requirements
• Conduct back office compliance and security procedures
• Facilitate customer transactions in an accurate and timely fashion
• Provide a consistent and exceptional customer experience that helps contribute to customer satisfaction and loyalty targets
• Take personal ownership for the resolution of customer service issues
• Demonstrate commitment to the company
Administrative Assistant August 1998 to January 2001: Nabel for Contraction Company – Cairo, Egypt
• Drafts contracts for engineering services projects
• Prepare project/facility acceptance documents; ensure acceptance is approved by client
• Price change orders to ensure that contractual coverage is implemented
• Prepare letters to client requesting approvals and interpretations required to comply with the provisions of the contract
• Collaborate with the Procurement Department on projects
• Clerical tasks included: filing, copying, faxing and typing (35 WPM) Skills:
• Proficiency in MS Office Suite (Word, Excel, Works)
• Customer Service
• Operations and management
• Excellent oral and written communication skills
• Medical Billing : Proficient in completing CMS-1500 forms and using the CPT& ICD-9,ICD- 10 -CM coding manuals to file claims to insurance companies,Medicare, Medicaid and TRICARE.
• Medical Coding : Ability to assign outpatient codes and knowledge of medical coding software .
• Technology : Skilled in using MedLook medical billing software to file claims. Volunteer :
Volunteer at Grand View Hospital.
• Outpatient receptionist directed patients.
• Scanning at HIM department "Health Information Management" References:
Gladly made available upon request
Contact this candidate