Customer Service High School
Resume:
JOE OCAMPO
**** ******* ****, *******, ** *****• 281-***-****•***********@*****.***
Career Objectives
To obtain a position that allows me to maximize my analytical, written, and oral communicative skills to foster professional growth and development.
Summary of Qualifications
Highly motivated and efficient learner with well-developed analytical problem solving skills
Extensive experience in customer service positions
Highly efficient in compliance with operations and procedures.
Excellent research, writing, and interpersonal skills.
Held a DoD Secret Clearance (expired)
Excellent and extensive knowledge of various computer software
2 years of supervisory experience
Work History
Double E Rebar, Houston, TX (Currently Employed)
Steel Worker
Manipulated steel to form various formed and sized in ground swimming pools.
Deliver or route materials to job sites.
Regular maintenance for pools, slabs, and landscaping.
Concrete work on slabs, decks, etc.
US Navy, Norfolk, VA
Personnel Specialist (Administration) Oct 01, 2008 - May 31, 2012
Maintaining and entering data into Enlisted Service Records consisting of 4500 enlisted personnel.
Provided customer service for issues involving pay, legal, and correspondence to over 4500 personnel.
Maintained gained and departing personnel for the command which includes preparation of personnel for separation, transfer, and Fleet Reserve/retirement.
Administered training qualifications for department consisting of 65 personnel as it pertained to naval certification requirements.
Database administrator for command consisting of over 5000 personnel. Duties included, managing and reporting of command muster report, I.D. verification software, troubleshooting, and management of personnel accountability software (NSIPS-Navy Standard Integrated Personnel System) during deployment Operation Iraqi Freedom 2009.
Maintained departmental supply needs and budget. Duties included material acquisition for maintaining departmental functions and management of fiscal records for transactions.
Managed 2 personnel in the administration of the command personnel management system.
Computer Skills
Database Software (Oracle, Access, etc)
Email Software (Outlook, Thunderbird, etc)
Peripheral Devices (Scanners, Printers, etc)
Presentation Software (PowerPoint, Flash, etc)
Spreadsheet Software (Calc, Excel, etc)
Utility Software (Virus, File Compression, etc)
Word Processing Software (Word, WordPerfect, etc)
Proficient with photoshop
Proficient with ISO and MS
Education
University of Houston
Bachelor of Political Science Expected Graduation Date: December 2017
Current GPA: 3.32
Houston Community College
Associates Degree in Social Sciences, Houston, TX
(February 2013-July 2015)
General Studies coursework
Central Texas College, Norfolk, VA
(September 2009-February 2010)
Personnel Specialist Certification
Personnel Specialist “A” School, Meridian MS (August 2008-October 2008)
High School Diploma
Sharpstown High School, Houston, TX (June 2006)
References
Elmer Amaya (Supervisor/Double-E-Rebar)
*********@*****.****.***
Anthony Sanders (Supervisor/U.S. Navy)
*****************@*****.***
Chad Gross (Supervisor/U.S. Navy)
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