Data Entry Sales

Angela Rodriguez

**-** **** ******, ***. *D, Jackson Heights NY 11372 Mobile: 347-***-**** Email: *********@*****.***

Experience:

Sept. ’11 – May’16 1ST RUN COMPUTER SERVICES, INC. New York, NY

Admin/Sales

On a daily basis process approximately 20-50 Web and Internal orders for company

Billed and Process Credit Card Payments via Amex, Visa, MasterCard and Discover

Provided Sales info to customer inquiring about products, i.e. pricing, specs info and quantity of stock

Provided special pricing for customers that are Health or Government entities.

Schedule Service calls for Technicians and also Process Service Reports, Parts Ordering (If Applicable) and Payment

Processed maintenance renewal contracts and send out acknowledgements to customers

Post payments in QB for all Invoices

On a weekly basis, maintain back orders for all customers to ensure accuracy for shipment

Managed Office when President and VP are out; follow up on their orders and phone messages.

Ordered and maintain office and cleaning supplies for company.

Handle up to 6 phone lines

NOV. ’07 - JAN. ’10 QUALITY LETTER SERVICE INC. New York, NY

Customer Support Unit

Assisted Accounting Department in daily deposits; entered and processed purchase orders

Managed cash and postage receipts for clients and vendors

Assisted Billing Department in processing and mailing invoices for payment

Processed American Express postage payments for customer support clerks

Processed credit applications for new accounts

Posted invoices for payment using Pro-Mail Version 4 & 5

Coordinated packages for transport to clients and assured delivery in a timely manner

Issued time cards on a weekly basis

Ordered cleaning and office supplies online for all departments

Organized and maintained more than 4000 job jackets

NOV. ’05 - MAY ’07 TCS, INC. New York, NY

Office Assistant

Assisted underwriters by issuing commercial, business, general, and bobtail (non-trucking) policies

Processed reinstatements, claims, and cancellations for insurance policies in a timely manner

Verified MVR records for insurance policies

Skills:

Type 75+ wpm, operate fax, scanners, and copy machines

Data Entry proficient - 13,000 key strokes

Proficient in Windows 10

Proficient in Quick Books Premier Edition, Microsoft Word, Excel, Outlook and Access for 2013

Jul. ’95 – Jun. ‘96 CAZENOVIA COLLEGE Cazenovia, NY

Accumulated 12 credits

References Furnished Upon Request

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