Quality Assurance Test Cases

Inna Falikovich

* ****** ***, *** ****

Toronto, ON M3H 4X8

Tel cell: 647-***-****

Tel home: 416-***-****

E-mail: ***********@*****.***

HIGHLIGHTS

15+ years of extensive experience in software quality assurance/testing, business analysis/business intelligence, data analysis and project lead/management

Broad experience in working with Database Management Systems, banking systems, EDM, ETL, CRM, client/server, Java, Web-based, e-Commerce, Cloud based applications and GUI

Thorough knowledge of business intelligence, data analysis, mining,

administration, preparation, verification and working with large datasets

Strong analytical and problem solving skills as well as excellent working skills with technical and business documentation

Extensive experience in leading and managing projects, managing resources, providing consultations, negotiating and conflicts resolution

Well versed with business intelligence, testing concepts and methodologies including broad experience in developing test strategies, test plans, test cases and test scripts

Proficient in troubleshooting, resolving complex issues, results analysis and problem report documentation

Thorough knowledge of automation testing tools

Detail oriented, careful and resourceful worker

Strong organizational and interpersonal skills

Confident team player who also works well independently

TECHNICAL SKILLS

Tools: HP Quality Center, QuickTest Pro, Selenium, QEngine, Rational Functional Tester, HP Load Runner, TestTrack, JIRA, XML Tester, SOAP UI, SOA Test Tool, SharePoint, Confluence, StarTeam

Databases: Oracle 12c/11g/10g/9i, SQL Server 2012/2008/2005/2000, DB2, Sybase 9

Languages: SQL, T-SQL, PL/SL, Java, XML, SOAP, REST, JSON, JavaScript, VBScript, VBA, Visual Basic, ASP, C/C++, .Net platform

OSs: UNIX, Windows 10/8.1/8/7/2012/2008/2003/Vista/XP, Android OS, TSO/ISPF

Applications: Microsoft Office Suite, Microsoft Exchange Server/Outlook, SAS 9.2, IBM DataStage, Web Sphere, MQC7, FileNet, IBM Rational Host on Demand, Norton Ghost, Citrix

EDUCATION

2001 Columbia University, NY. Graduated with A+

Web Programming with ASP

Topics covered included SQL, Java, SQL Server, Active Server Pages, Java Server Pages, IIS, ADO, VBScript, JavaScript, and HTML

1990 - 1995 M.Sc., Odessa State University, Odessa, Ukraine

PROFESSIONAL EXPERIENCE

2014- present Quality Assurance Engineer

EFI Inc., Richmond Hill, Ontario

The Electronics For Imaging Inc. delivers client/server and cloud based software/application imaging technology, firmware, kiosk and POS registry workstations, e-Commerce, web-to-print and productivity software, business automation, mobile and cloud printing products for such major clients as FedEx, Staples, Kinko, OfficeWorks and educational campus/hospital clients in Canada, US and globally.

Prepared, organized and executed test plans, test cases, test data and test runs for Self-Serve and Cloud applications and documented the results

Kept track of overall project testing progress, project-testing status and provided accurate estimates on project work schedules and delivery timelines

Worked with and tested web services, client/server, cloud based systems, credit and limited money value cash cards transaction based applications on the unit, feature, integration, regression and UAT levels and suggested improvements and new features for products and processes

Proactively researched, analyzed and recommended ways of improving performance and usability of applications conducting PADSS assessment and UAT testing of the product

Participated and contributed to projects design and planning

Working environment included C++/C#, .NET framework, user interfaces, hardware integration, DB4, TestTrack, JIRA, TCP/IP networking, network protocols and services (Firewalls, VLAN, ACLs, DNS), web based and embedded platforms, Web Services, Selenium and other automation tools, XML, SOAP, REST, JSON, API, SharePoint and Confluence.

2013- 2014 Quality Assurance Analyst

TD Bank Canada, Toronto, Ontario

The MDM Canadian UCID Project (Integrated Customer Data Strategy) focuses on integration of Customer Link Solution from TDCT and MBNA data flow under TD Canada Trust line of business and in future to be integrated under other TD LOBs to create ICD “golden record” for each customer at TD.

Managed creation, review and sign off of SIT test data and documentation (e.g. test strategies, plans, schedule, test cases, dashboards, defect logs, test matrix, master documents).

Performed functional, system integration, regression and UAT testing for Customer Link CM-MDM flat file generation, ETL and MDM batch jobs

Developed and executed test data and test cases by writing SQL queries against DB2 database, Unix command line and shell scripting for manipulating xml and batch files

Used XML Tool for generating xml request/response files against MDM Database system

Participated in and documented triage call meetings and team meetings

Working environment included DB2, IBM Suite including IBM DataStage, Web Sphere, MQC7, FileNet, IBM Rational Host on Demand, Unix Host PuTTY, TD Mainframe (TSO), IBM Cognos, XML Tester Tool, SOA Test Tool, SOAP UI, F-Secure and Quality Center.

2008-2013 Quality Assurance/ Business Specialist

Cornerstone Group of Companies, Toronto, Ontario

Company delivers list processing services for major clients such as CIBC, Capital One, MBNA, BMO, GE, Rogers, Johnson&Johnson, LifeScan and Chatelaine Magazine

Led and managed complex projects for our major client Capital One Bank and other projects (Rogers, MBNA,GE Money, WWF, UNICEF) including complete responsibility for projects delivery and sign off

Performed unit, functional, integration, performance, regression, load and

User Acceptance Testing with stakeholders and system users to uncover

latent defects in the system and recommended mitigation strategies

Created test plans, developed test strategies, traceability matrixes, test cases, and test scripts for automation and manual testing

Performed data and business intelligence analysis/mining using BI tools,

business analysis of overall system architecture, database backend testing

using SQL Server and SAS environments working with large datasets, ad-hoc

queries, data preparation, extraction, verification and report generation and business analysis of overall system architecture

Provided quality assurance, business and data analysis services to the development team including testing of DTS packages, SQL 2012/2008 services (SSIS, SSRS), SAS packages and in-process procedures that were part of data preparation and campaign management processes

Gathered business logic and data requirements of subject areas from stakeholders, customers, and subject matter experts to define the scope and developed process workflow diagrams, flow charts, functional specifications, data profiling, data validation and project initiation artifacts to comply with user/business requests

Managed, assigned and evaluated team members

Working environment included Microsoft SQL Server 2012/2008/2005/2000 including Integration and Reporting Services (SSIS, SSRS), SQL, .Net platform, Java, SAS 9.2, QuickTest Pro, QEngine, VB Script, Windows 2008/2003/XP/Vista/7/8, Unix Solaris, Internet Explorer, Firefox and Safari.

2006-2008 Software Quality Assurance Engineer

Esna Technologies Inc, Richmond Hill, Ontario

Company delivers next-generation unified communication solutions and advanced features such as office mobility, speech technology, unified messaging, presence management and instant messaging.

Prepared test plans, test cases, test data and test scripts for web-based, N-Tier architecture systems and distributed systems

Designed and performed unit, functional, integration and regression testing

Created and run SQL queries to verify GUI front-end results and to extract and manipulate data for full coverage of test cases/business requirements

Installed, configured, manually tested complex single server and distributed applications for telephony switches on different OS platforms

Hands on experience with Avaya IP Office and other PBXs and their interoperability with company made software components

Created and run automated test scripts for functional and regression testing

Analyzed test results, identified and reported issues, filed and tracked detailed defect reports according to corporate defect management practices and documented interdepartmental and higher management resolutions

Played active role under all phases of SDLC, most importantly under requirement specification and testing

Working environment included QuickTest Pro, Rational Functional Tester, StarTeam, SQL, Sybase, Java, VBScript, JavaScript, Visual Basic, Windows XP/Vista/2003/2000, Active Directory, Windows Mobile, IPhone and Blackberry.

2002-2006 Software Quality Assurance Analyst

NTRR Software, North York, Ontario

Company develops Web workflow, imaging and document management software, which provides customers with the power to capture, store and distribute their information workflow.

Prepared test plans, test scripts and test cases throughout the SDLC from functional requirement specifications to the final product

Automated test scripts for the GUI, unit, functional, data driven and regression testing using QuickTest Pro

Performed shell scripting and running of batch files to prepare and set up test environment and further to prepare system for testing purposes

Run integrated test cases to monitor application performance

Analyzed test results, prepared test reports and quality assurance reports for upper management improving overall problem management process

Working environment included QuickTest Pro, Oracle, SQL, UNIX, Java, JSP and Windows XP/2003/2000/NT.

2000-2001 QA Test Engineer

Broadbase Inc, North York, Ontario

Company is the leading provider of customer-focused analytic and marketing automation applications that analyze customer data and use that information to execute marketing campaigns and personalize all customer interactions.

Defined test scripts and test cases to ensure required product behavior

Tested Broadbase 2001, Java and C++ based suite of products, concentrating on Database Client/Server creation and configuration

Designed, prepared and executed stress, performance and volume tests for Broadbase 2001 family of products using Oracle and SQL Server databases with various web browsers and operating systems

Documented bugs, defects, and problems and prepared test reports

Maintained and updated QA test environments and test procedures

Working environment included SQL, Oracle, SQL Server, UNIX, Java, Visual Basic, VBScript, JavaScript, ASP, IIS, HTML and Windows NT/ME/98.

REFERENCES Available upon request

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