Customer Service Sales

SHAWN WILLIAMS

***** ********** ****

Jacksonville, Florida 32225

***************@***.***

Phone 904-***-****

O B J E C T I V E

Self-motivated professional seeking a positive work environment with challenging tasks and further career opportunities.

Q U A L I F I C A T I O N S

Highly motivated self-starter and quick learner

Able to work well with others using a team approach

Strong organizational skills and ability to multi-task

Excellent customer service and problem solving skills

W O R K H I S T O R Y

Publix 11/10/06 - Current

Cashier, Stock Clerk Jacksonville, Florida

Accountable after every shift to balance receipts and cash purchases to actual daily activity report.

Verified and organized manufacturer and competitor coupons for employer to receive rebate amounts.

Home Depot 11/11/02 – 04/25/15

Cashier, Service Desk, Phone Sales, Returns Clerk Jacksonville, Florida

Answered phones, promoted sales, and directed customers in the store.

Tracked and received orders while trouble shooting installs and shipments.

Provided professional and courteous customer service to all patrons and assisted in problem resolution when necessary.

Processed returns to vendors for reimbursement to the store online and in the store.

Food Lion 1994 – 2000

Cashier, Stock Clerk Jacksonville, Florida

Quickly and accurately rang up customer purchases processing multiple payment options.

Received and broke down pallets in a timely manner processing damages while keeping the common area safe and clean for customers and employees.

E D U C A T I O N

High School Diploma, Sandalwood High School, Graduated 1998

Florida State Community College, 1999 to current

R E F E R E N C E S

Matthew Creasman, Wiginton Sales Consultant, 904-***-****

Laura Kelly, Crowley Marketing Manager, 904-***-****

Lujuana Pickett, Personal Reference, 904-***-****

Christian Lightsey, Personal Reference, 904-***-****

Contact this candidate