Technician Software

RAYNER LOPEZ

PC Technician and Network Assistant

ABOUT ME

Solution-oriented and bilingual (Spanish and English) candidate with over fifteen years of technical troubleshooting, and good organization skills. Expertise in software configuration, network assistance and the testing, repair, and installation of various hardware’s PC’s and laptops applications. Demonstrated skills in developing and implementing technological solutions with emphasis on reducing company’s cost-cutting and productivity improvements. Ability to learn new technologies and pass IT certifications if required.

TECNICHAL EXPERIENCE

GLOBAL E-COMMERCE LOGISTICS TRANS-EXPRESS Doral, Fl Feb - Ag 2013 (part time)

Computer Repair and Network Technician

-- Provided technical support to the 85 PCs of the system by the installation of all kind of software and configuration of windows operating systems, MS Office, printers and scanners including barcode readers, and some specific software that the company needed.

-- Helped the network administrator in the renewal of the entire network for a faster one, reviewing the functionality of the access point, modems and routers installed, and the making of some crossover cables when needed, improving the network operational system by 80% .

-- Running and maintenance PC network by assisting the administrator in checking connectivity, updates, email accounts, joining PCs to the company domains, improving the efficiency of the department in a 60%.

-- Summarized and resumed all repaired PCs and laptops by stating the problem, probable solution and estimated repairing time, keeping hardware inventory up to date.

-- Designed a detailed diagram of the two company warehouses, with the location of every PC and its user, helping the recent hired network administrator to know exactly where to go when requested, saving time in a 100% and improving the quality of our work and showing, as my boss said, innovating thinking skills.

-- Reviewed and expressed approval for some new software and propaganda received by the company concerning our area, saving time and money by 40%.

Self-Employed Computer Repair Technician

Performed on-site repair and preventive maintenance on laptops and personal computers and related peripherals. Troubleshot computer problems in an efficient manner. Scheduled work and ordered parts when needed.

Logo Designer, 2015-2016

EDUCATION

Cuban National Book Institute (worked nine years) Higher Education Centers for Informatics.

PC and Networks Technician Certificate. PC and Networks Technician Certificate.

University Institute for Foreign Languages.

Bachelor Degree in Grammar, Literature and English Language Professor.

Associate Degree in Grammar, Literature and Spanish Language Professor. Cover Letter

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