Customer Service Data Entry

MICHELL MARES

***** ******* ***** ***.****, Houston, TX 77013 H: 713-***-**** *******.*****@*******.***

PROFESSIONAL SUMMARY

Bilingual Office Professional with over 3 years of proven experience delivering quality services in the Administration field, seeking a responsible position in the Administrative or related areas. Strengths include data entry and receptionist.

SKILLS

Strong client relations

Proficient in cash management

Shipping and receiving professional

Multi-line phone talent

Friendly

WORK HISTORY

Harris Health System, Pasadena, Texas 09/2015 to 03/2016

Eligibility Counselor

Consistently and accurately validate patient demographic information, verify insurance, and determine sources of funding, payment methods.

Community Health Choice, Houston, Texas

Member Service Representative 02/2015 to 07/2015

Managed customer calls effectively in a complex, fast paced and challenging. Assisted members with payments, health insurance information such as co-payment information, deductibles, and monthly premiums.

Labarge Coating, Channelview, Texas 08/2012 to 12/2013

Shipping and Receiving

Shipped and received inventory. Checked in visitors, Directed phone calls. Data entry of all products received.

Shafaii party & reception, Houston, Texas 12/2010 to 08/2012

Secretary and Sales

Received and directed phone calls. Directed visitors. Maintained inventory of stock. Sales and closing contracts. Customer service. Kept balance on QuickBooks. Made Power Point Presentations.

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