Customer Service Data Entry
Resume:
Josselin Martinez
Presented By: LPC Personnel, Inc.
Objective:
Seeking a Customer Service position with a company that will utilize my previous skills
Education:
Milby High School -Houston, TX
Diploma
Work Experience:
Texan Credit Corporation'
Clerical/Cashier/Collector 09/08/2014 - 03/17/16
Answered phones, scheduled/confirmed appointments, took messages, routed callers to the correct department.
Created a daily aging reports, conducted collection call, set up payment arrangements
Heavy data entry of customers’ personal information, gathered and verified documents
Processed loan new/renewed and closed out applications, posted payments
Generated a daily sales activity report
Regional Finance
Assistant Manager 02/2014 - 08/2014
Opened and closed store
Answered phones, basic clerical duties; faxing, filing and scanning documents
Trained all new hires on company’s policies and procedures
Gathered and entered customer’s personal information, verified residential/employment status, checked references
Generated an Aging reports, conducted heavy collection calls and posted payments to the correct accounts
Approved and denied personal loans, auto loans and signature loans
Created a daily sales report, activity report and submit to the corporate office
Skills:
Microsoft Word, Excel, PowerPoint, Outlook, Internet; Multi-Line Phones, Typing 30 WPM, Data Entry 6,700 Keystrokes, Collections, Bilingual English/Spanish
References: Available Upon Request
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