Customer Service Administrative Assistant
Resume:
LINDA “DIANE” WASHINGTON
*********@*****.***
SUMMARY
Domestic and International Shipping and Logistics Specialist with 7 years of experience looking to effectively use the administrative assistant, logistic, and inventory experience possessed in an environment that values contribution and commitment.
WORK HISTORY
FORUM Energy Technologies Houston, Texas
Domestic / International Shipping Coordinator February 2012 to September 2015
Traced and tracked customer freight, prepared rates, provided quotes, took pick-up requests, route, and book freight as needed.
Worked with clients to create detailed profiles and procedures that represent their export process.
Ensured freight forwards are selected based on company objectives for cost reduction and delivery, convert dims, weights, and total volume, compute air / ocean freight charges for international shipments.
Notified customers of any delays in shipping and dispatching points.
Maintained contact with airlines, trucking companies and agents handling freight.
Scheduled and coordinated both Domestic and International freight forwarder transactions, working with customs agents, warehouse staff, shipping companies and clients to follow import-export regulations and international trade policy.
Provided proof of delivery and proactively informed shippers and consignees of problems.
Ran and maintained reports such as daily Packing List, Commercial Invoices, and Bill of lading.
Entered shipment data in system and posted and scanned sales orders shipping information daily, provide tracking and shipping history to customers and accounting for invoicing.
OFITE Testing Equipment, Inc. Houston, Texas
Inventory Specialist March 2008 to November 2011
Demonstrated continuous effort to improve operations, decrease turn a-round time, streamline work process, and work cooperatively to provide quality customer service.
Kept accurate inventory in a computerized inventory accounting system.
Utilized mainframe computer terminal to properly account for returns, repairs, receiving, issuing, and handling of various activities that will maintain and monitor inventory control.
Kellogg Brown & Root (KBR) Baghdad, Iraq
Logistics Coordinator August 2004 to January 2008
Developed logistical plans, policies, and procedures in areas of supply, transportation, and mail maintenance to receive, inspect, inventory, load, unload, segregates, store, and pickup and delivery of all mail and supplies.
Monitored, recorded, planned, and developed reorder points to maximize inventory cost control.
Did container management to in-gate-and out-gate containers daily in Kalsu.
Emailed APO Reports and forklift report by 5 PM daily to headquarters.
Maintained TSTI files for Postal, QAQC, and Military.
EDUCATION
Anahuac High School, Anahuac, Texas High School Diploma
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