Jhon Harry P. Ballon
Jr. Network Engineer
Email: *************@*****.***
Mobile: 092********
Address: Blk. 49 A lot 15 Phase 3 E-2 Kaunlaran Village Malabon City Objective:
Become a network engineer in Multinational Data Center network operation on firewall/VPN/Routing configuration as well as Switching Optimization with VMWARE Virtualization. To ensure the stability and integrity of in-house data, video, VOIP and wireless network services. This achieved by planning, designing and developing local area network (LANs) and wide area network (WANs). Skills and Abilities:
-Knowledge with hands on expertise of VLAN technology, VTP and STP protocols with layer 3 switching with spanning-tree protection and RSTP.
-knowledge in routing and traffic management protocols (OSPF, EIGRP, RIP, Static Routing, STP, etc.)
-Knowledgeable TCP/IP protocols and network.
-Knowledgeable in access-list and access-control list.
-Knowledgeable in 7 OSI layers.
-Configure IP Phone, Analog Phone.
-Configure Cisco Switch and Route.
-Configure Static, EIGRP, OSPF and RIP.
-Configure Static, Floating Static Route, Gateway of last resort.
-Configure Switch (VLAN, DTP, STP, RSTP)
Professional Experience:
IT Support (July 6, 2015 – Jan 5, 2016)
Aprisa Business Process Solution –6th floor Vertex One bldg sta cruz manila.
- Assist technical problems (hardware/Software) onsite.
- Perform weekly backup from file server.
- Updating sit plan and phone line directory.
- Set up Ncomputing for SAP, ESAS training.
- Handle Active directory, DHCP, Escan, File server. IT Support Specialist (Aug 8, 2013 – May 8, 2015)
Curoteknika – 26th floor robinson Cyberscape Ortigas center, Pasay City. Project Handle – Unilab
- 2nd level technical support (onsite)
- Configure and troubleshoot standard softwares (outlook, lotus notes)
- Troubleshoot problems hands on or using remote (vnc, remote desktop)
- Reformat laptop /desktop and backup files.
- Perform installation/upgrading desktop/laptop system as per user request Menarini Philippines
- 2nd level technical support (onsite and offsite)
- Reporting SLA every month.
- Handle Philippine active directory.
- Configure smart phone for active sync and outlook anywhere.
- Handle fortigate (monitoring bandwidth only)
PLDT Home DSL
- Assist technical problems encounter by our agents.
- Setup headset and audio settings for agents.
- Setup using image and deploy new desktop for new staff.
- Handle and monitor file server.
IT Assistant (May 2012 – May 2013)
Jardine Schindler Elevator Corp. – 8th floor Pacific Star bldg. Makati Ave.
- Assist technical problems (hardware/Software) onsite and offsite.
- Handle Active Directory and DHCP server.
- Monitor Tickets, network printers and toners.
- Do field works and setup new PC on other offices.
- Activate lotus notes email in blackberry.
- Setup video conference and teleconference.
Technical Support Staff (Oct 2011 – March 2012)
Southeastern College – College road Pasay City
- Assist technical problems (hardware/Software)
- Handle 3 Laboratories (Elementary, High school, College)
- Maintenance and upgrading computer system in laboratories. Educational Back ground:
Bachelor of Science in Information Technology
Lyceum of the Philippines University – Batch 2011
Certification and Boot Camp Attended:
Cisco Certified Network Associate (CCNA)
- Cisco Certification ID number: CSCO13030910
Rivan IT Training Systems
- Cisco Certified Network Associate Boot camp Training
- May 30 – June 3 2016
Nexus information technology training center
- 200 - 120 CCNAX interconnecting cisco network and devices.
- December 12, 2015
IPLUS intelligent network Inc.
- Business Communication
- IPLUS 3rd floor LV locsin building, Ayala Avenue Cor. Makati City
- September 7, 2014
MS Exchange Server Training
- IPLUS 3rd floor LV locsin building, Ayala Avenue Cor. Makati City
- September 13, 2014
Server Management & Active Directory Training
- IPLUS 3rd floor LV locsin building, Ayala Avenue Cor. Makati City
- September 21, 2014
Character Reference:
Moises Esteves - ********@************.***.**
Network Admin - Southeastern College
Norman Rodrigo - *********@***********.***
Team Lead – Curoteknika
Christine Bautista - ********.*********@******.***.** HR and Admin head – Aprisa