Customer Service, Human Resources

MARIA C TOVAR

***** ** **** ** **** #***, HIALEAH FL 33015

P á g i n a 1 2 *********@*****.***

Profile:

Professional in Mass Communications with wide experience in Personnel Management and Human Resources in different settings. Administrative and humanistic knowledge performed for +10 years career in various companies in the United States and abroad.

Fully bilingual, moreover Spanish and English in management and business level use with leadership and communication skills to put across ideas clearly and effectively handling large groups and teams working under pressure and meeting goals. Experienced in the preparation and control of budgets and corporate payroll. Logistics and trades. Group management sales and customer service (Nationwide). Outstanding learning new concepts; excellent working under pressure. Experience:

GLOBAL TRUST REALTY JAN 2014-At Present

BRANCH ASSISTANT

Main responsibilities are to rent, buy, or sell property for clients, property listings and interview prospective clients, accompany clients to property site, inform conditions of sale, lease or rent and draw up real estate contracts. GREEN BULLION JUL 2009-DEC 2014

CUSTOMER SERVICE COORDINATOR & PROMOTED TO: HUMAN RESOURCES MANAGER As a Human Resources Manager my duties were, Recruiting and staffing with compliance to regulatory concerns, employee orientation, development, and training, policy development and documentation, employee relations, company and employee communication, payroll management, implementation of Human Resources programs. As Customer Service Coordinator was in charge of customer service department with 25 people team including call center and trainer of new employees, for EEUU and UK operations. GSFI CORP JAN 2006-JUN 2009

IMPORT AND EXPORT COORDINATOR

Manager in charge of oversee the movement, export and shipping of goods sold overseas. Ensure customers receive products on time. Warehouse, customer service, transportation, negotiation shipping and supplier costs and controlling the efficiency of supply chain.

MARIA C TOVAR

17960 NW 59TH AV UNIT #101, HIALEAH FL 33015

P á g i n a 2 2 *********@*****.***

MAG MIAMI JAN 2003-NOV 2005

LOGISTICS AND EVENT COORDINATOR

Organization of events in general like concerts, fashion shows, advertising in different hotels, nightclubs and restaurants in Miami Beach and Broward County.

Event logistics; excellent interpersonal skills, experience in organizing events of all types and sizes, commissioned from the decor to the sound and promotions.

Achievements:

Presentation of Andres Lopez at Byron Carlyle Theater Miami Beach Fl. Season May and June 2009. Promotion of the event and all the logistics involved. Sold Out.

Presentation of Jerry Rivera at La Covacha Miami Beach Fl. Working with promoters. Marketing the show and logistics in place for presentation. Sold Out

Other events and shows like fashions for Miranda M Bathing Suits, Etc.

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