Customer Service Manager
Resume:
Hannah Rebekah Estey
*.*************@*****.***
Junior Assistant Manager with 3 years of experience excellent customer service and flawless in merchandizing.
PROFESSIONAL EXPREIENCE
RAINBOW INC. Springfield, MA
Junior Assistant Manager January 2013-July 2016
Print out incoming emails for the day
Acknowledge new merchandise coming in
Maintain utmost discretion when dealing with sensitive topics or experiences involving a customer
Send out transfers to different stores
Register Duties (ring customers out and with returns and exchanges)
Make space for new merchandise on the floor
Make sure each section of the store is taken care of and is clean
Master and specialize in the Kids clothing section
PICTURE ME/CPI CORP Ware, MA
Professional Photographer / Manager November 2012-Febuary 2013
Book clients for a photo sessions
Take walk-in clients
Make phones calls to clients (reminder of their scheduled photo session and when pictures have arrived for pick up)
Send out emails to clients with promotion deals and discounts
Set up backgrounds and lighting
Edit sessions for clients
Give clients package selections on time of purchase
EDUCATION
HIGH SCHOOL SCIECNE & TECHNOLOGY Springfield, MA
High School Diploma, May 2009
Graduated 3.0 GPA
HOLYOKE COMMUNITY COLLEGE Holyoke, MA
Major: Photography, September 2012
Incomplete for Associates Degree in Arts
ADDITIONAL SKILLS
Expert in Microsoft Office, with focus on Word & Excel
Excels in Job Performance
REFERENCE
DAZZY RIVERA 1363 LIBERTY ST SPFLD MA 01104 413-***-**** KNOWN 2 YRS
ZULEIKA DE LA CRUZ 1363 LIBERTY ST SPFLD MA 01104 413-***-**** KNOWN 2 YRS
CLARA ROSA 1363 LIBERTY ST SPFLD MA 01104 413-***-**** KNOWN 3 YRS
MARIA ROSADO SPRINGFIELD MA 413-***-**** KNOWN 3 YRS
VICKY MORRISON-GRANDCHAMP INDIAN ORCHARD MA 413-***-**** KNOWN 3 YRS
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