Customer Service Manager
Resume:
OSUJI BENJAMIN IFEANYI
Mbutu Umuawuka Emii, Owerri Imo State, Nigeria
Email: ***********@*****.***
Tel: +234**********, +234**********
OBJECTIVE
A philosopher with administrative expertise; a polite, friendly, considerate and good communicator, eager to use philosophical acumen in handling an office manager and administrative position, wherein I will manifest competence in identifying, analyzing, using sound reasoning principles to decipher and resolve problematic situations, providing prompt, courteous and knowledgeable assistance with proficiency, all within a strong team environment that work for the achievement of a common goal and foster professional development and career advancement.
Willing to work with basic skills in a variety of office support tasks, including:
Office organization and management
MS office suit and other applications/systems
Report and document preparation
Inventory and record management
Meeting and event planning
Team building and supervision
Mediation and advocacy
PERSONAL DATA
Date of Birth: 5th May, 1992
Place of Birth: Umuawuka Emii
State of Origin: Imo
Nationality: Nigerian
Sex: Male
Marital Status: Single
Religion: Christianity
INSTITUTIONS ATTENDED
Community Central School Emekuku 1997-2003
Emii Technical Secondary School 2003-2009
Seat of Wisdom Seminary Owerrri (Affiliate of Pontifical Urban University, Rome) 2011-2015
QUALIFICATIONS OBTAINED
First School Leaving Certificate (FSLC) 2003
Senior School Certificate Examination (SSCE) 2009
Bachelor of Philosophy B.Phil (Hons) 2015
WORK EXPERIENCE
ICT Manager – Missionaries of the Sacred Hearts of Jesus and Mary, Owerri. 2011-2015
Resolved basic computer software and hardware problems
Supported computer and mobile phone networks
Updated and modified websites’ contents
Carried out internet-based researches
Prepared documents, reports, and carried out supervisions. Internship – NOC D Communications. February 2010-August 2010
Internet configurations on mobile phones and gadgets
Basic hardware and software management
PROFESSIONAL SKILLS
As a philosopher:
I am able to analyze and communicate ideas in an understandable, balanced and well thought-out manner, distinguish fine differences between views and find common grounds.
With clear and persuasive writing, I will present ideas convincingly through well-constructed, systematic argument.
I will manifest competence in absorbing and sifting complex information.
I possess the ability to prioritize work and meet deadlines.
With the knowledge of computer and ICT, I will be able to work with electronic gadgets/systems and conduct internet-based researches with proficiency.
With creativity and flexibility, I am an expert team worker.
With great communication skill, I will conveniently take up any task of mediation and advocacy, customer service and public relations.
With sensitivity and organization, I can generate ideas and come up with solutions to problems; I also have keen interest in learning new ideas and ways of thinking, thereby preparing myself for an almost open-ended number of careers.
I am a teacher and manifest competence in academic, moral and spiritual counseling.
ADDITIONAL INFORMATION
Computer Skills: Certification from AfriHUB ICT Solutions for Africa (13th September, 2014) – knowledge of networking for home and small businesses. Good level of spoken and written English and Igbo
Adaptability, and the desire to learn
ACTIVITIES AND INTERESTS
Passion for innovative and technological works
Strong interest in internet research and findings
Interest in doing office and administrative jobs
Other interests include traveling, reading, counseling and teaching REFEREES
Achulike Boniface
St. Gregory’s Catholic Church, Moniya Ibadan, Oyo state, Nigeria
Chibueze Camillus
Federal Polytechnic Oko, Anambra state, Nigeria
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