Wendy S. Moss
**** ******* **. *** #** Houston, TX 77093
Phone: 832-***-****
Email: acvu8f@r.postjobfree.com
OBJECTIVE
Clerical /Data Entry position where I can apply my experience and efficiently contribute to a growth-orientated company that offers challenging responsibilities and the potential for advancement in the future.
SUMMARY OF QUALIFICATIONS
Able to deal with incoming and outgoing post.
Able to update computer databases.
Ability to maintain stationery supplies.
Ability to answering the telephone and directing phone calls.
Excellent communication and writing skills.
Proficient with computer literate such as Microsoft Word, Microsoft Excel, Power point and Internet.
Able to look after reception.
Excellent ability to use office equipment such as printers, fax machines and photocopiers.
Able to type letters, presentations and other documents.
Responsible for other duties as assigned.
PROFESSIONAL EXPERIENCE
NRG Stadium Houston, TX
Customer Care Specialist 05/14 – ongoing
Referred complaints of product and services failure to appropriate departments for investigation.
Researched alarm log, database service log and payment history to determine source of problem and resolved problem.
Manage all customer phone calls and inform on various available products and associate pricing.
Computer Technology Services Houston, TX
Data Entry Clerk 12/10 – 09/13
Entered model numbers of faulty LCD monitors into Excel spreadsheets.
Recorded, labeled, and shipped LCD monitors back to designated vendors.
Packaged LCD monitors in quantities of 20; wrapped and prepared items for shipment.
New Age Salon Houston, TX
Hair Salon Receptionist 3/07 – 7/10
Greeted guests in a friendly and helpful manner as they entered salon.
Handle the tasks of directing clients to the concerned stylist
Perform responsibilities of maintaining the records of clients like names, phone numbers and addresses
Assist with monthly product counts and communicate supply inventory requirements to the Salon Manager
EDUCATION
Marque Learning Center, Houston, TX – Diploma Awarded
Lone Star College (North Harris Campus), Houston TX – Graphic Design
The Work Faith Connection, Houston, TX – Job Readiness Workshop – Certificate
Available for all shifts and extended evening/weekend hours