Engineer Software

JIUAN JEN JONG

*** ** *** **. **** Raton, FL ****2 Phone: 973-***-**** ********@*****.***

SOFTWARE TEST ENGINEER with 9 years of software testing and software development experiences. Highly familiar with various programming languages, networking, controllers, and operation system software.

SKILL AND STRENGTHS

Experience in development and testing roles

Good development and scripting skills

C, C++, Assembly, Shell Scripting, SQL, HTML, CSS, JavaScript

Client/Server, MS Word, Excel, PowerPoint

IP networking, protocols, cable modem, routers, gateway, Multimedia over Coax Alliance (MoCA)

Motorola and Cisco Cable and IPTV controllers, Auto Configuration Server (ACS) for TR-069, TFTP and HTTP servers

Wireshark, serial port captures, audio/video streaming

Able to manage multiple projects simultaneously

EMPLOYMENT HISTORY

Senior Software Test Engineer, ARRIS INT'L / PACE AMERICAS, Boca Raton, FL 2007-2016

Interacted with product management and development teams to development a strong understanding of the project and testing objectives

Interpreted customer requirements and software development design specifications to positive and negative test cases in ZEPHYR test management system

Developed scripts for automation testing using PACE in-house tool and Motorola Digital Control Channel Generator message streaming tool.

Executed manual and automated testing

Performed Acceptance Test Plan on Set Top Box (STB) for certification

Tested Disaster Recovery download, Common Boot Loader download in driver level for STBs via different servers using different protocols.

Tested video/audio, channel maps, video on demand, guide data etc in application level for cable TV, in band or out of band, and IPTV

Tested encryptions for STB access controls and audio / video on Motorola and Cisco platforms

Tested WiFi, Data Over Cable Service Interface Specification (DOCSIS), eRouter, Cable Modem, WiFi, MoCA, Gateway etc

Performed Linux based software unit testing during development to detect bugs earlier and worked with developers to find the design flaws

Performed end-to-end and sanity testing on daily basis

Retrieved information from the Motorola Digital Addressable Controller (DAC) database using SQL to verify the test configurations

Performed testing at customer site when there is no in-house server

Documented detailed bugs into JIRA tracking system for being reviewed and prioritized

Reviewed bugs found in the critical software modules with different departments

Led Digital Transfer Adapter test team during critical time

Tested software with servers such as DAC, CASMR 100, Cisco Cable Modem Termination System, Cisco Network Registrar, ireasoning SNMP MIDB browser, ACS for TR-069 ECO Device Management, TFTP, HTTP-PConf servers

Software Engineer, TYCO INT'L / SENSORMATIC, Boca Raton, FL 1990-2004

Researched, designed, documented and implemented the software for the Point Of Sale exceptional internal theft real-time surveillance system

Coded interface, in C/C++, to the combo promiscuous driver of Token Ring and Ethernet for monitoring packets from both networks simultaneously

Designed and coded the real-time transaction customized packet "parser" DLLs, in C++, for the Federated / Sears / Home Depot etc. under Windows NT/2000/XP

Implemented device drivers in Intel 8086 assembler for the 8530 communication chip in a front end process board involving protocols IBM SDLC and NCR Mono-Sync.

EDUCATION AND TRAINING

Florida Atlantic University Boca Raton, FL, Master's Degree - Computer Information System

OCCUPATIONAL LICENSES & CERTIFICATES

Oracle Data Base Administrator - 2001

HONORS & ACTIVITIES

PACE Vision Awards - 2009

PACE US Cable and Telco Engineering Excellence Award - 2013

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