Customer Service Administrative Assistant

Tanya N. Kearns

**** ****** **** ***** 678-***-****

Stone Mountain, GA 30087 ***********@*****.***

Objective:

To obtain an administrative or customer service oriented position that not only utilizes my previously acquired skills, but will challenge and enhance them, as well as allowing me to grow and prosper in a corporate environment.

Education

Georgia State University, Atlanta, GA December 2015

Bachelor of Arts, Religious Studies GPA 3.26

Certified Mediator Training July 2014

Work History

Gill Reprographics, Sandy Springs, GA January 2016 – Current

Administrative Assistant

Customer service

Answer phones

Invoice orders (Quickbooks and Microsoft)

Deliver orders

Cracker Barrel Retail Store, Norcross, GA May 2010 – June 2012

Merchandise Handler, Skill Trainer & Retail Sales Floor Associate

Customer service

Process inventory

Cashier

Supervise small merchandise team (4 people)

Target Retail Store, Tucker, GA February 2009 – October 2009

Cashier

Customer service

Cash register

East Metro Health Department, Lilburn, GA January 2007- November 2009

Program Associate (WIC)

Data entry (State-specific programs)

Client service

Medical record keeping

The Home Depot, Lilburn, GA October 2006- April 2007

Cashier & Flooring/Décor Specialist

Cashier

Customer service

Sales specialist

Dugan’s Tavern, Decatur, GA July, 2005- October, 2006

Server

Car Connection Automotives, Tucker, GA June, 2005- Dec., 2005

Receptionist (initial position) & Personal Assistant (promotion)

Answer phones

Customer service

Sales assist

Additional Qualifications & Job-Specific Skills

Proficiency in use of switchboards and multiple phone lines

Minor Spanish language and Sign language skills

Proficiency in all Microsoft Office programs

Supervisory Experience

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