Customer Service Administrative Assistant

Mina S. Sadri

***********@*****.*** Roswell, GA *0076 770-***-****

EXECUTIVE ADMINISTRATIVE ASSISTANT/OFFICE ADMINISTRATOR

Highly motivated and experienced professional with over 7 years of experience in small business management and general office administration.

SUMMARY OF SKILLS

Sales

Customer Service

Market Research

Database Management

Client Relations Development and Maintenance

Strong Oral and Written Communication

Multilingual – English/Turkish/Persian

Microsoft Word, Excel, PowerPoint and Outlook

Meeting and Travel Planning and Management

Calendar Management and Scheduling

EDUCATION

Bachelor of Arts in Public Relations, University of Central Florida, Orlando

EXPERIENCE

Created, composed, edited and distributed correspondence, forms, announcements, reports and other departmental documents utilizing MS Word, Excel and PowerPoint

Liaised effectively between business units and other Executives, ensured open communication as well as, effective dissemination of information and policy updates

Trusted with sensitive and confidential correspondence and information

Proactively managed Executive’s calendars utilizing Microsoft Outlook

Established and maintained strong client relationships resulting in more effective and efficient client issue resolution

Effectively managed projects and conducted market research

Coordinated departmental inventory and maintained detailed databases of inventory, vendors and customers utilizing Microsoft Excel as required

Scheduled and planned meetings as well as domestic and international travel arrangements

Maintained project schedules and drafted invoices

Edited, formatted, revised and proofread legal documents as requested

Was responsible for establishing, maintaining, and updating files, databases and records, managed over 3000 files for the Traffic Department (at Office of the State Attorney)

WORK HISTORY

Fulton County Workforce Development Division 2016 – Present Executive Assistant, Provider Relations

Corbel Design Inc. 2003 – 2010 Office Administrator

9th Judicial Circuit of FL, Office of the State Attorney 2001 – 2003 Legal Secretary

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