BRYAN GERMAIN acvtho@r.postjobfree.com

**** *** ****** **. ******** Springs, CO 80911 • 719-***-****

Dedicated and dynamic IT professional possessing a nearly 20 year proven track record of superior performance, seeks to leverage expertise in Program Execution, Operational Management, Strategy Development, Client Relations, Needs Assessment, Team Coordination/Mentorship, Solution Implementation, and

Compliance to support profitability and success through 24x7x365 availability of critical software, telephony, and automated operational processes.

SUMMARY: Resource Coordination Possess a proven ability to anticipate unique requirements or potential road-blocks in all situations. Continually develop back-up plans to minimize risk and deliver exceptional results; streamline communication and implementation channels to effectively meet client and organizational needs.

Project Management Highly experienced in assessing true needs and expectations, building lasting professional relationships. Grow and deepen strategic partnerships to achieve mutually beneficial outcome.

Process Streamlining Effectively manage diverse tasks, with varying degrees of complexity, within a wide range of environments; evaluate situations, assess emergent needs, and implement solutions in a prompt and efficient/effective manner.

Leadership Have a demonstrated track record of outstanding service; a calm, dependable professional who devotes every effort to achieving the best results.

EXPERIENCE: MOBILE IT SOLUTIONS, Chino, CA 2015 to Present

Lead Consultant

•Interact extensively with clientele, working with IDT to provide client solutions focused on interactive data and telephone.

•Deliver integration of ERP and infrastructure on behalf of R1 Concepts.

•Leverage expertise in VoIP and CCTV systems, traveling to client site to implement and repair existing systems to support operations

Highlights Successfully cultivate client base to personally develop $500K in annual revenue.

CWD, LLC (AKA - CENTRIC PARTS), Carson/City of Industry, CA 2000 to 2015

IT Manager

•Collaborated with C-level executives to develop long-term strategies to drive growth, while maintaining department resources and adhering to budgetary guidelines.

•Delivered dedicated support for several hundred workstations across numerous locations.

•Supported/managed ERP system, HW/SW acquisition, and infrastructure.

•Responsible for all IT functions of this rapidly growing organization, implementing policies

& procedures for successful integration of newly acquired companies.

•Managed a variety of complex technical duties, including: design, installation, repair & replacement of company network, and overall service of technological needs.

•Coordinated the planning, installation, and testing of hardware/software products.

Highlights Developed/implemented helpdesk and disaster recover procedures to mitigate risk.

Established, implemented, and enforced compliance with IT policies enterprise-wide.

Provided critical business support for eCommerce via EDI, FTP, and website.

Recommended budget adjustments to senior team, and actively supported operations from start-up to $400MM in revenue.

AMERICAN REMANUFACTURERS, INC. (ARI), Anaheim, CA 1997 to 2000

IT Manager

•Evaluated, troubleshot, diagnosed, and resolved computer hardware, software, and network-related connectivity disruptions.

•Ensured integrity and security of all computer networks and related communications systems.

•Interacted extensively with users to uphold consistent quality service standards, adjusting where appropriate to accommodate user needs.

Highlights Established product identification system, and managed ERP (MAS90) solution.

EDUCATION:

CITRUS COLLEGE, Glendora, CA

Computer Science

CAREER ACADEMY.COM, Needham, MA

MCSE, CCNA, Project Management, ITIL

SMARTLEARNSYSTEMS.COM, Seattle, WA

Cyber Security, VMWare

CERTIFICATION: • A+ • Network+ • MCSE (In-Progress) ITIL (In-Progress)

ENVIRONMENT:

•MS Office 365

•MS Exchange

•Active Directory

•SQL Server

•VMware 6/Veeam

•Symantec Backup Exec

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•Windows Servers

•Barracuda

•MS Project

•SolidWorks

•Visio

•Apple OS X

•Mitel VoIP Enterprise Phone System • HP Servers & Networking

•Symbol- Motorola Barcoding • Various ERP Solutions ISIS

•SAN, ISCSI • Cisco ASA/Meraki Switches & Routers

•SolidWorks

~ References available upon request ~

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