Customer Service Microsoft Office

c hester, Ma.*****

**************@*****.***

* * * *** **** (home) 617-***-**** (cell)

Summary of Skills

● Over ten years of customer service experience Supervisory & office manager skills

● Basic computer knowledge in Excel and Microsoft office

● Money Management

● Consistent and dedicated employee

Professional Experience

Arbor Associates 2 011 Present

Early Education Teacher and Human Service Relief Counselor Angela D.White 1 085 Washington Street, Dor

Teacher duties were too maintain an attractive and orderly classroom follow lesson plans interact with children at all times, reading, singing, exercise and etc. My Relief Staff Counselor duties may including but not limited to notation in the resident log sheet bed roster incident reports showers laundry, perform daily maintenance cleaning and kitchen duties asst. in preparing meals and act as a role model guiding clients appropriate behavior about daily living skills, self care, personal interaction, social relationship constructive time management

Marathon Staffing 2 005 2011 Boston, Ma

Clerical, Reception, Customer Service:

Perform light office duties answer phones, faxes, scanning, emails as well as in or out going mail. Room Monitor for conventions, workshops and academic sessions. My duties included checking attendees in and out of workshops and assisting the Speaker of the workshop when needed Northeast Security 2007 2009 Boston, MA

Concierge, Secretary:

Duties included answering phones, announcing clients to management and leasing officers, logging work orders in computer for maintenance workers. Provide information about local city features receive, store, deliver luggage and mail. Open guest units for housekeepers. When needed monitor cameras. Daily tour of the building.

Worked with leasing office – set up interviews and process applications for potential tenants. Collected rent checks from tenants. Took complaints. Took work orders, information regarding damages to individual units. Handle technicians to assess workload and direct them to damages. Collected UPS, FedEx,ect. packages for all tenants in building. Henry Buckner Day Care Center 2004 2006 Cambridge, MA Teacher: P rovided excellent childcare and afterschool services for children aging from infants to 12 yrs old. Duties include daily and weekly learning plans and exhibit socially acceptable behavior and manners at all times. Prepared children for various activities and individual learning plans if needed for that child or required

Corp Chef 2003 2005

Cashier/Customer Service Associate:

Duties included cashiering services at several stores, handling money, answering customer queries and complaint

Educational Experience:

Roxbury Community College, Roxbury, Ma 2011

Human Services and Customer Services Certification W heelock College, Boston, Ma

Certification in Early Childhood Development, 1 992 Dear Hiring Professional,

In response to the position listed on the database, I have enclosed my resume for your review and consideration. I am confident that I have the skills and experience required for this position, and I would be interested in discussing them with you in more detail. I consider myself to be creative and enthusiastic with excellent communication skills. In addition, I enjoy interacting with diverse groups of people and collaborating on projects. I would welcome the chance to meet with you to discuss the position and my qualifications. I can be reached by phone at ( 617) 617-***-**** Cell or Home 617-***-**** also my email is A *************@*****.*** I look forward too schedule an interview. Thank you for your consideration. Sincerely

Angela White

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