Objective

To secure a position where I can use my 20 years’ experience in computer, TV, and network installation, maintenance and repair.

Experience

Staples Corporation Glen Mills, PA

**/**** ** present

“Easy Tech” supervisor. Computer and cell phone repair, sales, cash register and onsite customer home computer repairs.

Log computers into OMS

Trouble shoot computers brought in for repair

Set up newly purchased laptops and desktops for customers: installing new software, etc. (HP, Dell, Acer, Compaq, I-Pad, Samsung Tablet and Amazon Fire Tablet)

Repair I-Phone and Samsung cell phones: replacing screens and charging ports

Installation of software: Windows 10, Office 365, various manufacturers’ virus programs

Clone hard drives utilizing cloning software

Installation of network cards

Repairing computers at customers’ homes

Set up and repair printers

Maintenance of internal POS system

Trouble shooting “Copy and Print” department printers (Xerox)

Instructed customers on use of software (Windows 10, Office 365, virus programs, Quick Books, etc.)

Self employed Linwood, PA

10 years

Network installation and setup: Cisco, NETGEAR, and Buffalo

Computer installation, configuring to wireless and wired networks

Configure wireless HP, Canon, Xerox and Ricoh printers for multiple users

Installation of network cards in laptops and desktops (HP, Dell, CybertronPC)

IP and BNC Camera installation

Set up and configure multiple sound cards per system

Install label printers (DYMO, Brother)

Install and configure system boards (laptops and desktops)

Set up cloud servers (Western Digital, Cisco and Buffalo)

Set up and install document scanners (billing)

Install CAT 5 and CAT 6 wiring for data transfer and VOIP systems

Configured VOIP systems

Install pre made fiber optic wire

Imaging and cloning of hard drives

Instructed customers on use of software (Windows 10, Office 365, virus programs, Quick Books, etc.)

Set up and connect laptops and desktops to the internet

Set up Microsoft and email accounts (Google, Yahoo, Heaven Net)

ATX Communications Bala Cynwyd, PA

1year

Telephone and fiber optic installation, Washington, D.C. to New York City, NY.

Installation of telephone and network lines for individual customers located between New York and Washington, D.C.

Cisco VOIP router installation and trouble shoot

Fleming County Hospital Flemingsburg, KY

2years

Maintenance of all hospital computers and network. Duties included installation of CAT 3 and CAT 5 wire and fiber optics for hospital network.

Maintain in house network

Repair desktops:

oHard drive installation

oNetwork card installation

oScuzzy hard drive installation

oConfiguring multiple monitors for each user

oRun fiber optic wire from server to server

oInstalled software: POS software, operating system, and client specific software

Ohio Computers Maysville, KY

2 years

Computer repair and windows / virus software installation.

Installed operating systems

Built new desk tops

Installed local Police Department software

GSK Pharmaceuticals Blue Bell, PA

2 years

Network specialist

Set up and maintain client specific software (pharmaceutical research)

Trouble shoot network issues

Suburban Cable Wallingford, PA

Overhead and underground cable installation, internet and TV set up.

Operated ditch witch to prepare for underground installation

Underground installation of Tamaqua wire and splicing to PADS

Set up desktops and television sets for internet use

Skills

Computer repair

Cell phone repair

Software expert

Knowledgeable in all Windows operating systems

Virus protection expert

Internet and email setup

Data recovery

Excellent printer skills (inkjet and laser)

Network imaging and migration

Software Experience

Windows XP to Windows 10 expert

Office 365 expert

Blue Iris security system expert

Adobe Pro

Avery Design

AVG Tune Up

Dashlane Password Manager

Draw Plus x8

Essential Fax x8

Graphic Design Studio

Lync Sys

Quicken 2016

Quick Books 2016

Total System Care

WS FTP

Zoom Text 10.1 (vision impaired)

Win Zip

Norton Antivirus

McAfee Internet Security

Kaspersky Internet Security

Staples Square POS

Education

Flemingsburg High School – diploma

WERX Repair Service – certified cell phone repair course. Certification included I-Phone, LG and Samsung cell phones.

Contact this candidate