Practice Manager

**** ********

Ct.

#***,

Alexandria,

VA

*****

(571)

262- 1909

********@*******.*** Page

1

of

3

Ichael Perry

EXECUTIVE PROFILE

Enthusiastic and

motivated

office

manager

with a

proven track record

of success in

busy office environments. Possess strong multi- tasking skills with ability to simultaneously manage

several

projects

and

schedules

on

time

and

on

budget.

Excel

in

resolving

employer challenges with innovative solutions and process improvements that increase efficiency, customer satisfaction, and the bottom line. Adept at organizing meetings, managing inventory, training and supervising staff, and implementing office processes and procedures that expedite work and significantly save costs. Strong collaboration and communication skills

with the ability to create and

maintain effective relationships

with team

members

and

customers.

AREAS

OF

EXPERTISE:

v Office

management

v Records

management

v Inventory

management

v Accounting

v Bookkeeping

and

payroll

v Staff

recruitment

v Expense

reduction

v Accounts

payable

and

receivable

v Benefits

administration

v Equipment

and

supply

purchasing

v Customer

service

support

v Training

and

development

v Direct

sales

and

marketing

v Policy

and

procedures

RELEVANT PROFESSIONAL EXPERIENCE

D4C

(DENTISTRY

FOR

CHILDREN)

ALEXANDRIA,

VA Practice

Manager

(2011

to

Present)

• Manage

all

office

administration,

including

the

combined

sale

of

the

$2M

practice.

• Develop

and

incorporate

new

company

policies

and

programs

to

meet

corporate standards

in

development.

• Decreased

office

expenditures

20

percent

by

implementing

needed

controls

on stock/supplies

and

standardizing

ordering

procedures.

• Provide

weekly

reports

on

office

progress

and

shortcomings

to

corporate

owners and

doctors.

M

J

michael Perry

6022

Stoddard

Ct.

#102,

Alexandria,

VA

22315

(703)

921- 0193

********@*******.*** Page

2

of

3

• Ensure

practice

is

up- to- date

with

regulatory

requirements

to

maximize performance

and

operational

effectiveness.

• Supervise

and

conduct

evaluations

for

all

office

staff,

including

reception,

insurance clerk,

treatment

coordinator,

and

technical

employees.

• Build

friendly

and

professional

rapport

with

customers

and

patients

to

provide superior

customer

service

and

effectively

resolve

challenges.

• Maintain

and

organize

the

practice’s

administrative

records.

• Oversee

scheduling

of

a

busy

80- patient

orthodontic

office.

• Represent

office

in

large

multi- dimensional

office

building

in

rent

negotiation

and building

maintenance.

STATE

FARM

INSURANCE

ALEXANDRIA,

VA Office

Manager

(2010

to

2011)

• Managed

and

worked

with

office

team

to

increase

new

sales

and

retain

existing clients.

• Delivered

quality

customer

service,

listening

to

and

meeting

clients’

needs

to

gain their

confidence

and

build

long- term

relationships.

• Developed

and

tracked

monthly

sales

and

progress

reports.

• Performed

accurate

data

entry

and

payment

processing.

• Coached

and

counseled

employees

to

ensure

adherences

to

insurance

policies, standards,

and

procedures.

• Delivered

sales

goals

and

marketing

efforts

to

meet

budget.

• Achieved

licensed

insurance

certifications

in

life,

health,

and

automobile

policies. SAFEWAY

ALEXANDRIA,

VA

Manager

(2006

to

2008)

• Oversaw

the

overall

productivity

of

the

store,

including

checking

the

inventory

and purchasing

the

products.

• Effectively

interacted

with

and

assisted

upper

management

in

day- to- day operations.

• Organized

displays

to

enhance

visual

interest. michael Perry

6022

Stoddard

Ct.

#102,

Alexandria,

VA

22315

(703)

921- 0193

********@*******.*** Page

3

of

3

MACYS

ALEXANDRIA,

VA

Security

Manager

(2002

to

2006)

• Implemented

effective

store

shortage

prevention

programs

to

protect

against

loss.

• Recruited,

interviewed,

and

selected

qualified

security

staff.

• Trained

and

motivated

security

team

to

enhance

the

effectiveness

of

the

loss prevention

program.

• Maintained

cash

register

tracking.

NEXT

DAY

BLINDS

ALEXANDRIA,

VA

Store

Manager

(1998

to

2002)

• Ran

all

daily

store

operations,

including

marketing,

displays

and

store

layout,

sales, and

financials.

• Established

and

maintained

successful

relationships

with

clients

to

ensure

quality customer

service.

• Designed

and

implemented

effective

sales

and

marketing

programs

to

develop

new business,

expand

profit

margins,

and

increase

sales.

• Recorded

over

$1M

in

annual

sales

and

was

consistently

ranked

in

the

top 20

percent

of

area

stores

for

sales

revenue. References:

Available

upon

request

Contact this candidate