Engineer Engineering

Duc Van Nguyen

**** ***** **** **. ******, CA ***82

Mobile: 714-***-****

Email: ***********@*****.***

SUMMARY

A dedicated professional with a broad knowledge and hands-on skills in new product development, electrical & mechanical design, system validation testing and project management. An effective team leader who holds accountability of executions to deliver results on key customer projects in a multi-functional organizational environment.

PROFESSIONAL BACKGROUND

Technical Account Manager – Premio Inc., City of Industry, CA

2/2014 – 7/2016

Technical leader for company’s key customers responsible for product engineering management, new product introduction (NPI), manufacturing documentations and instructions, and product lifecycle management.

Leader of company Customer Care Team for account program management, customer relations and problem solving. Generated bill of material, technical product specification, system test plans, design test verification and system test procedures. Planed, organized, executed NPI projects, and support manufacturing to ramp up mass production. Issue ECRs for components EOLs with detailed impact analysis of replacement recommendations.

Good analytical and problem solving skills. Provided post support, produced technical analytical documentations. Managed and analyzed ongoing manufacturing quality and efficiency for continuous improvement, organized system failure analysis, root cause finding and corrective actions.

Sr. Systems Engineer – Premio Inc., City of Industry, CA

2/2010 – 2/2014

Managed new product development project from inception, system design, prototype, and verification, to product introduction and mass production. Managed, technical documented and controlled the product development phases. Planned and managed engineering resources to drive the projects to completion.

Familiar with Allegro Schematic capture, PCB layout software and SolidWorks 3D drawing tool. Experience in product development working with vendors, suppliers and OEMs. Participated in electrical, mechanical and system design reviews. Conduct weekly telephone conference calls with chassis and PCBA developers.

Conducted engineering prototype and pilot builds. Tested and validated system thermal, hardware functionality, OS's, software application, BIOS, firmware. Provided released product documentation to support quality and manufacturing.

Expertise in customer technical support & troubleshooting at component and system level. Provided engineering support and technical expertise in definition, design, development, and test of products.

Lead QA Hardware Test Engineer – Gateway Inc., Irvine, CA

5/2000 – 7/2008

Formulated test validation procedure. Final approval and released system for manufacturing mass production.

Worked with vendors, suppliers, OEMs to resolve customer reported issues. Validated and provided feedback to vendor’s test report. Reviewed and approved supplier’s corrective actions, documented problem reports, provided problem solutions to customers.

Responsible for production OBA/OOBE quality inspection. Responsible for production sustaining activities.

Responsible for new project development while providing hands-on engineering support.

Provided engineering supports. Coordinated and monitored of project development efforts and schedules of all support groups and suppliers.

Electrical Engineer - American Magnetic Corporation. Cypress, CA

3/1998 – 5/2000

Customized designs based on existing magnetic stripe and Smart Card reader products. Responsible for the project completion and releasing of the newly design products for mass production.

Researched and developed new and improved products. Validated alternate component sources specification to meet the product requirements. Provided yield improvement and cost reduction of production products.

Provided Engineering Design Specifications for the newly design products.

Hardware Engineer - AST Research, Inc., Irvine, CA

8/1993 - 3/1998

Lead design of common docking station for AST notebook products. Lead OEM Engineer for Taiwan notebook program.

Working experience with Mentor graphics, Cadence software tools for schematic capture and PCB layout.

Developed, executed test plans and generated test reports. Investigated and troubleshoot down to board level problems found in pre-production systems. Provided problems investigation, analysis, test results, documented detail description of problems.

EDUCATION

5/1992 - California State University Long Beach.

BS in Electrical Engineering

9/2008 – 2/2009: New Horizons Computer Institute.

CompTIA A+ Certified – 10/20/2008

CompTIA Network + Certified – 01/14/2009

Interconnect Cisco Networking Devices – Completed training certification

MCSA certification program – Completed training certification

ACTIVITIES & HOBBIES

Tennis coaching

Volunteer in charity events to help out the Vietnamese veteran

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