Customer Service Office

Kulvinder Kaur

Address: Vill Sihore Teh Bilaspur Distt Rampur India

*** ******* ****, ****** *** 2HW UK. Telephone: +44 (0-748*******

Email: acvsu4@r.postjobfree.com

Professional Profile

A self-motivated, disciplined and diligent team member with a positive attitude and the ability to perform at a high standard, with key knowledge and experience gained across various functions in both accountancy and F&B hospitality fields and in fast paced and dynamic environments.

Versatile and reliable person who holds the ability to quickly grasp new concepts, both technical and business related; articulate, eager to progress and an avid self-learner, which is proven by currently studying a Business Management degree at the University of Bedfordshire.

Objective

As a strong team player who easily adapts to new situations; I am now seeking a new and challenging position where I can utilize my education and previous work experience in a professional and progressive organization, and where I can contribute to the success of the team. I am dream achiever and hard working because I know clearly if I don’t have anybody who can support me but I can Hope I will get a chance to proof me to achieve my dreams as a business researcher in future, just need a company or any organisation who can help me to achieve their goal and I can proof myself.

Career Summary

Royal Drycleaners, Whitton High street Twickenham.

Managing all incoming and outgoing items, payments, orders, and stock of the drycleaners necessity. Checking orders, problem solving, and express orders preference

Burger King Restaurants Limited Felthem

Cashier cum Crew trainer, drive threw orders and problem solving and front counter stock checking full time work experience in busy restaurant.

McDonalds restaurants limited Bedford and London

Worked with McDonalds in busy restaurants as crew member, customer care assistant, and cashier, each responsibility with in the customer service and team work.

Rojas food Limited 131 mill road Cromer Norfolk UK as a Supervisor. Jan 2011 to Jan 2014

Key Responsibilities:

Provide an exceptional high level of customer service within a store duties and responsibilities fast paced and demanding Food & Beverage environment

Processing customers orders accurately

Liaising efficiently with all team members to ensure customer expectations are achieved in line with business goals and aims

Accurate operation of till, processing both cash / card transactions in line with company policies

Deal with any customer enquiries and requirements professionally referring if appropriate

Key Achievement: Received Employee of the Champion in March 2013

Belcor technologies Pvt. Ltd. & Kross infortel Ltd sector 34 chandigarh

BTS installation Invoicing, purchase orders, attendance, stock, guess stock and staff requirements.

Communication with staff and focus on team work, checking of needs and requirements.

Maintains salary and travelling expenses, keep eyes on cleanliness, health and safety in office and stock room.

Look after stock orders and invoicing, with in office and organise daily activities with office and site staff.

Education and Qualifications

Degree of Diploma in Business Management: University of Bedfordshire 2011 -2014

Volunteer in leadership skills and assisting international students with settling in and registration process

English Foundation Diploma: University of Bedfordshire

Leadership and Student Achievement Award 2011/2012 & 2012/2013

One Year Diploma in Computer

Bcom. 2003-2006 Govt Pg collage Ruderpur Udham singh nagar.( Kumaun University Nainital)

A Level from DAV Inter Collage Vishard-nagar from U.P. Board in 2002

GCSE from GCM High School Isa nagar U.P. Board in 1999

Personal Details

Languages:

English Punjabi Hindi

IT Proficiency:

Proficient in MS Office, Tally-9, Accounting and Internet applications

References are available on request

Contact this candidate