Delcenia Simone Williamson
Cleveland, 44111, United States
acvspw@r.postjobfree.com
PROFESSIONAL EXPERIENCE:Giovanni's
Line cook Oct 2015- Present
VALUE WORLD North Randall Ohio
Shipping & Receiving Clerk December 2013 - 2014
Daily examine and sort contents of 2,500-3,000 pieces of incoming items; set price based on resale condition
Compute amounts, such as space available, shipping, storage using computer or price list
Confer or correspond with establishment representatives to rectify customer complaints
Improved customer satisfaction by 25% in two months
Perform cleaning duties as assigned
Assist with cash related transactions
AARON'S GROOMING SALON Cleveland Ohio
Customer Service Representative November 2006 - Present
Confer with customers by telephone or in person to provide information about products or services
Manage appointment scheduling
Additional duties as assigned
Perform additional duties as assigned
Check to ensure that appropriate changes were made to resolve customers' problems
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Perform cash related transactions
Perform credit card payment processing
JUMBO CHINESE RESTAURANT Cleveland Ohio
Delivery Driver June 2006 - February 2011
Present bills and receipts and collect payments for goods delivered
Turn in receipts and money received from deliveries.
Deliver food in a timely efficient manner
EDUCATION
Cuyahoga Community College Cleveland Ohio
Completed coursework towards Early Childhood Development, Dec 2002 Cleveland Job Corps Cleveland Ohio
GED May 1986
SKILLS
Customer Relationship Management; Excellent Customer Service; Oral/Written Communication Teamwork/Results Driven; Microsoft Office 2007 - Word, Excel References furnished upon request