Kseniya Lindenmayer
Email: *******.***********@*****.***
Ogden, UT 84404
Professional Profile
Detail oriented and creative professional with a track record of successful project management through methodical, thorough and diligent work. Results- focused leader possessing a broad- based background in project management, business analytics, sales, accounting, Customer Relationship Management, software implementations and business administration. Adaptable and self- motivated team player known for developing strategic plans and delivering top performance in competitive and high- stress environments. Directly reported to the owner and CEO of a financial service technology ISV (Independent Software Vendor) company with a yearly revenue of $60m which was later sold to Bloomberg. Supported company’s sales force through the following regions: North America (US), South America (Brazil), Asia (Singapore, Australia) and Europe (Germany, UK).
Areas of Expertise Personal Skills
• Executive Administrative Assistant to the CEO
• Sales Administration
• Office Management
• Staff Training
• Accounts Payable and Receivable
• Software Implementation
• Accounting Systems Administration
• CRM systems and 3rd party SW administration
• Human Resources
• Travel Management
• Calendar Management
• Team Management
• Contract Management
• Project Management
• Managing Software Vendors
• Business Process Improvement
• Languages: fluent in English, German and Russian
• Results driven and forward thinking
• Problem solving mentality
• A high level of business acumen
• Able to manage significant inputs and relationships
• Comfortable working in a changing environment
• Responsible attitude, patience, and courtesy
• Comfortable working on smaller pieces of work
• Ability to work under pressure and deliver to deadlines
• Achieving results through others
• Able to self start improvement initiatives
• Good team player
• Quick learner
• Self- motivated
• Enjoy challenging and complex assignments
• Working under limited or no supervision
• Conflict management and prioritization skills Project Management Senior Executive Assistant Skills
• Creating realistic and achievable project plans
• Evaluating risks
• Developing strategies to overcome project obstacles
• Have managed budgets up to $1 million
• Fully aware of the contractual aspects of any project
• Managing a diverse team of professionals
• Resolving/escalating issues in a timely fashion
• Ability to lead and develop a team
• Reports preparation
• Record keeping
• Presentation preparation and design
• Correspondence and announcements preparations
• Board liaison
• Staff supervision
• Travel Management (flights, hotels, visas, agendas)
• Expense reporting
• Administrative support to the CEO
• MS Office expert level of proficiency
Excel, Word, PowerPoint, Outlook and MS Project Work Experience
RTS Realtime Systems Inc. (currently Bloomberg) SPECIAL PROJECTS MANAGER, BUSINESS PROCESS ANALYST 2009 – 2012
- Responsible for defining project goals, requirements, resources and documentation.
- Managed multiple projects spanning multiple business units, such as North and South America, Asia and Europe, and teams, such as Sales Team, Accounting Team and Admin Team, from proposal to implementation.
- Ensured that requirements and resources have been defined appropriately to meet company’s business objectives.
- Managed resources, requirements and interaction between sponsors, stakeholders and team members.
- Documented, implemented and monitored standards and processes for key business functions
- Provided guidance and support to the regional business units on specific issues or requirements, as needed. Other responsibilities included but were not limited to:
• Working closely with stakeholders to understand their needs.
• Managing the day- to- day operational aspects of the project.
• Arranging and managing all project related meetings.
• Attending sponsor meetings & guiding them through processes.
• Producing timing, costing and scoping documentation.
• Establishing the overall success criteria for a project, including: time, cost, technical and performance parameters.
• Writing progress reports & presenting them to the project team and upper management.
• Monitoring all work in accordance with schedules.
• Producing & maintaining project management plans.
• Monitoring and managing all contractors, consultants and third party suppliers within each project. RTS Realtime Systems Inc. (currently Bloomberg) SALES ADMINISTRATOR 2007 –2009
• Provided sales support to the US sales teams, based in Chicago and New York, San Francisco and Philadelphia
• Maintained accurate and timely pipeline reporting
• Conducted weekly pipeline reviews for 10- 15 sales managers
• Issued all sales documentation: quotes, offers, contracts, licenses with contract value up to $34K/month
• Maintained CRM activity records with the data bank of 3000 active accounts
• Trained new sales reps on procedures, policies and CRM system use
• Initiated and led CRM practice improvements
• Managed integrations with accounting systems and other 3rd party software vendors
• Invoiced all American based customers on monthly bases
• Worked on accounting questions with customers
• Maintained all accounting records for Accounts Receivable
• Served as a liaison with German based bookkeeping team RTS Realtime Systems Inc. (currently Bloomberg) OFFICE MANAGER 2005 –2007
• Managed schedules, calendars, presentations, spreadsheets and other related office tasks
• Assisted project teams in timely completion of projects
• Maintain stationery, files and inventories
• Maintain and update administrative and personnel databases and other correspondence
• Manage, assist and support in human resources functions
• Manage, record and maintain employee leave time records
• Organize meetings, conferences, gatherings, events and parties
• Prepare and maintain record of various reports as needed in day- to- day administrative tasks
• Assisted accounting team in customer invoicing
• Prepared employee expense reports
• Prepared all sales documentation: quotes, offers, contracts, licenses
• Initiated continuous business process improvements
• Served as a liaison between customers, accounting and taxation agencies Education
Chuvash State University
Master of Science in Education and Foreign Languages