Customer Service Officer
Resume:
FLORAME B. ESPADA
Spottieswoode Parkroad Singapore#13-122
Contact Number: 81471219/91069438
Sto. St. DumanlasBuhangin Davao City
Philippines
*************@*****.***
CAREER OBJECTIVE
To succeed in an environment of growth and excellence and earn a job which enhances my knowledge in marketing, communications,public relations and management. To serve my organization in best possible way with sheer determination and commitment.
COLLEGE EDUCATION
Bachelor of Arts
Major in Mass Communication
Holy Cross of Davao College, Philippines
Sta. Ana Avenue Davao City, Philippines
April 2013
WORK EXPERIENCE
Communication Specialist / Information Officer
Social Marketing Officer
*In charge of National Household Targeting System for Poverty Reduction
Department of Social Welfare and Development Field Office XI
(Philippine National Government)
*Responsible for company's communication and marketing strategies of different programs and services. Do reports of the programs accomplishments monthly,quarterly and yearly.
*Handles and In-charge of monitoring 200 Areas Supervisors and 500 Field Enumerators in their daily and monthly report in the entire Region 11 of Southern Mindanao, Philippines
*Write and published marketing communication materials and articles needed to invite more Government Agencies and Non-Government Agencies to tap in to our program
* Write speeches for the Directors and in-charge in internship every year related to marketing communication.
*Entertains and incharge to attends meetings and consultation of the different partner agencies(National Government Agencies and Non Government Agencies)
* Event Organization and prepares news releases and media interviews
*Frontliner for guests and visitors in the department/office
*Do other related tasks.
TRAININGS AND SEMINARS ATTENDED
Crisis Communications and Multimedia Production Workshop
October 26-30,2015
Probe Media Productions
Manila, Philippines
Communication Review and Evaluation Workshop
AIM Makati City, Philippines
December 1-5,2014
Synchronized 2015 Communication and Work and Financial Workshop
Alta Vista De Boracay Island, Malay Aklan, Philippines
July 7-12,2014
Communication Review and Evaluation and Performance Governance System Strategic Communication Planning Workshop
Summer Place Hotel, Baguio City, Philippines
February 16-19,2014
Branding Workshop
San Juan City, Philippines
May 14-17,2013
INTERNSHIP
GMA Network Incorporated
Davao City Philippines
Writer/Reporter
Shrine Hills, Matina Davao City
December 2012 –January 2013
Davao Catholic Herald
Writer
February-March 2013
ABC TV5
Reporter/Writer
Shrine Hills, Matina Davao City
February-March 2013
CHARACTER REFERENCE
Irish L. Bayer
Senior Staff Nurse
Singapore General Hospital
91069438
Carmela C. Duron
Regional Information Officer
Department of Social Welfare and Development
PERSONAL INFORMATION
Birth date : August 10,1993
Height : 5’2”
Weight : 114 lbs.
Civil Status : Single
Religious Affiliation : Born Again Christian
Father : Jaime M. Espada
Mother : Florame B. Espada
Siblings : Melfrance B. Espada
Princes Nessi B. Espada
Shamcey B. Espada
I hereby certify that the above-stated information are true and correct.
FLORAME B. ESPADA
Applicant
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