Human Resources

Jennifer Knisley

***** ******** **. *** ****, AZ 85351

Cell 812-***-**** – Email: **********@*****.***

Summary

Sr. HR Generalist offering ten years in human resources and recruiting. Expertise in Organizational Development,

Employee Relations, and Talent Management. Highly driven to achieve company goals.

Highlights

Performance management strategies

Onboarding facilitator

Employee relations

Organizational Development Strategies

Manager coaching and training

Benefits administrator

Employment law knowledge

Interviewing expertise

Accomplishments

Reduced number of employee grievances by more than 50% in a union manufacturing environment.

Managed the implementation of global leadership development training.

Coached over 100 leaders from supervisor to executives around the world.

Improved the staffing forecast and planning globally within a 3% accuracy.

Documented HR Process for a start up business unit.

Defined process improvements for implementation of standard HR Process.

Awarded Quarterly Leadership Award within six months of starting job at Con-Way Truckload

Experience

Cummins, Inc.

September 2008 – November 2015

Reviewed federal and state laws to confirm and enforce company compliance.

Conducted benefits administration for 350 benefit-eligible employees.

Designed the employee performance evaluation calibration process and merit program.

Created and implemented the exit and interview program process.

Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.

Supported 400 employees at all levels, including executive leadership.

Corporate Sr. HR Generalist

January 2014 – November 2015

Cummins Electronics Business Unit – Columbus, IN

Completed global workforce planning and Annual Operating Plan Headcount Planning.

Organizational Skill Analysis and training.

Completed monthly analysis on staffing needs.

Interviewed candidates for open positions

Completed job position evaluations to determine salary.

Plant Sr. HR Generalist

November 2011 – January 2014

Cummins Filtration Plant – Cookeville, TN

Improved employee relations between union leadership and management

Created and managed more than 400 confidential personnel records.

Leadership Development Specialist

September 2008 – November 2011

Cummins Corporate – Columbus, IN

Managed development and implementation of various leadership development programs globally

Facilitated team building for senior level teams

Analyzed employee data used for different strategic programs

Talent Management Coordinator

May 2007 to August 2008

ServiceMaster - Memphis, TN

Managed implementation of various development programs.

Provided BU HR Leaders with weekly statistical analysis on mandatory training

Managed the spend of four departmental Budgets

Development of Centers of Excellence within the company including preparing all reports and competencies for positions

Conducted needs analysis for positions with key senior leaders position

Administrator of eLearning site

Created a Managerial Performance Review Summary for Senior Leadership

Safety Customer Service Representative

February 2006 to May 2007

Con-Way Truckload - Memphis, TN

Investigated and documented accidents and injuries

Facilitated new hire driver orientation

Developed process and tracked additional training for current employees

Managed customer complaints process

Maintained official safety documentation for Governmental agencies

Completed statistical data charting for safety reporting and trend analysis.

Business Analyst Contractor

October 2005 to January 2006

Country Insurance and Financial Services - Bloomington, IL

Analyze output from a business perspective for comparison with current output.

Create defect reports on inaccurate data.

Train new staff on procedures.

Organizational Support Specialist Contractor

March 2004 to June 2005

State Farm Insurance - Bloomington, IL

Planned and developed forums to various technical audiences

Prepared and sent communications to the various business partners

Prepared and delivered performance review summaries to stakeholders

Effectively investigated and recorded process requirements from stakeholders.

Scheduled meetings, captured meeting minutes and distributed to team members.

Delivered project documents for formal process review.

Direct Support Staff

August 1997 to January 2006

Marc Center - Normal, IL

Employee liaison between on-site staff and management

Identified staffing improvement areas

Assisted with employee investigations

Trained new staff and provided orientation on policies and procedures at various sites

Assisted in the creation of the Performance Review Process

Developed and implemented a behavioral based interview guide for management

Education

Bachelor's of Science : Business Management, May 2003

Lincoln College at Normal - IL

Business Management Student representative on faculty search committee

Associate of Arts : May 1998

Lincoln College at Normal – IL

Skills

MS Excel

MS Office

Program Management

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