Martha Alicia Villatoro
**** **** ** #*** *******, TX, 77072 * 832-***-***** **.***********@*****.***
Education
University of Houston-Downtown, Houston, Texas
Bachelors of Science with a major in Interdisciplinary Studies August 2015
Houston Community College, Houston, Texas
Associates in Arts June 2013
Elsik High School, Houston, Texas
High School Diploma May 2000
Professional Experience
Holub Middle School, Houston, Texas, August 2015- June 2016
7th -8th grade, Spanish/ Teen leadership Clerical aide
●Assist the assistant principal with all clerical duties.
●Assist students with various needs such as dress code
●Enter all referrals into the E-school plus system in a timely manner.
●Call parents to set up conferences with the administrators and teachers.
●Answer all incoming parent, teacher phone calls.
●Create various documents using Microsoft, word, publisher and excel.
●Faxed any and all paperwork for the assistant principal
●Answered all incoming phone calls from parents and teachers
●Resolved any issues the parent might have over the phone
●Assign all textbooks to all teacher and students using the barcode system.
●Kept inventory of all the textbooks in the building.
O’Donnell Middle School, Houston, Texas, August 2008 – August 2015
Secretary to the Assistant Principal 2008- 2015
Textbook Coordinator 2008-2013
●Assist the assistant principal with all clerical duties.
●Assist students with various needs such as dress code
●Enter all referrals into the E-school plus system in a timely manner.
●Call parents to set up conferences with the administrators and teachers.
●Answer all incoming parent, teacher phone calls.
●Create various documents using Microsoft, word, publisher and excel.
●Assign all textbooks to all teacher and students using the barcode system.
●Kept inventory of all the textbooks in the building.
C.R.E.S Management, Houston, Texas, August 2006 - August 2008
Leasing Consultant
●Received customers cordially by greeting them and providing them with information on vacant properties available for rent.
●Asked questions and held long discussions with the clients to assess their needs regarding properties.
●Made sure all related forms were properly completed by the applicants – Assisted them in completing the process correctly.
●Evaluated credit reports of clients to ensure whether they fall under the established guidelines for buying properties.
●Conducted several background checks on the clients prior to signing any contract.
●Resolved customer queries and doubts over the phone and in personal meetings.
●Maintained and documented accurate records of new and existing customers for future business purposes
Rockwell Management, Houston, Texas, August 2004 - August 2006
Leasing Consultant
●Received customers cordially by greeting them and providing them with information on vacant properties available for rent.
●Asked questions and held long discussions with the clients to assess their needs regarding properties.
●Made sure all related forms were properly completed by the applicants – Assisted them in completing the process correctly.
●Evaluated credit reports of clients to ensure whether they fall under the established guidelines for buying properties.
●Conducted several background checks on the clients prior to signing any contract.
●Resolved customer queries and doubts over the phone and in personal meetings.
●Maintained and documented accurate records of new and existing customers for future business purposes
Computer Knowledge
●Proficient Microsoft word, PowerPoint, Excel, Publisher,Windows XP,2000, Apple and E-School plus and onesite
Special Qualifications
●Teacher’s aide certification
●Bilingual English and Spanish
●10 years of clerical experience