information systems

Treveon Lewis

**** ****** ****, *******, ** *****

281-***-**** • ****************@*****.***

CAREER OBJECTIVE

Resourceful and diligent Information Technology graduate seeking a progressive professional opportunity. Equipped with proficiency in technical support, hardware and software troubleshooting and freelance contractor help desk support experience.

PROFESSIONAL SKILLSET

Superior analytical and problem-solving abilities, with demonstrated record of reliability

Profound ability to investigate, examine and resolve technical problems

Experience with personal computer operating systems and multi-platform hardware configurations

Profound ability to investigate and examine and resolve technical problems

Outstanding communication and leadership skills demonstrated while leading fellow students during group projects.

WORK EXPERIENCE

ATrinity Professional Services, LLC. Houston, TX

Feb 2014 – Present

Computer Support Technician (Contractor)

•Provides installation services to remote employees during training and onboarding

•Provides IT support for remote training sessions as needed

•Supports end users with hardware, software, and operational support requirements to ensure proper maintenance of home office environment for remote employees

•Coordinates replacement and repair activities for company computers

•Offers IT services on call as needed to support business operations

GAP, Inc. Houston, TX

Nov 2010 – Present

Sales/Support Associate

Assists in preparation and completion of accurate inventory.

Trains new employees on all procedures to ensure maximum sales and productivity

Increased monthly business by 20 percent in sales.

Demonstrates reliability by maintaining a record of excellence in attendance

Pebbles to Stones Daycare Houston, TX

Aug 2009 – Oct 2010

Computer Lab Teacher/Support

Developed lesson plans to ensure fundamental development.

Introduced students to entry level of Microsoft office and other software skills

Developed fun and exciting ways to promote student interest in technology

EDUCATION & CERTIFICATIONS

Prairie View A&M University, Prairie View, TX 2016

Bachelor of Business Administration in Management Information Systems

Lamar High School Houston, TX 2010

High School Diploma

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