Customer Service Sales

Krystian Romero

*** ******** **. ******: 915-***-****

Anthony, Texas 79821 ***************@*****.***

QUALIFICATIONS SUMMARY

High-energy, and goal-oriented individual seeking an opportunity in the Kinesiology department or Physical Education field. Consistently maintain a high degree of effectiveness in balancing daily responsibilities. Proven capable and reliable in handling multiple tasks while maintaining an orderly efficiency of operations.

{ Bilingual Bi-literate in English and Spanish }

EDUCATION

Kinesiology (Physical Education) 01/2012-Present

El Paso Community College El Paso, Texas

Kinesiology (Physical Education) 08/2008-2011

University of Texas at EL Paso El Paso, Texas

Sports Management 08/2011-05/2012

University of the Southwest Hobbs, New Mexico

CPR / First Aid 2014

High School Diploma Graduated 2008

Canutillo High School Canutillo, Texas

COMPUTER & TECHNICAL SKILLS

Microsoft Office (Word, Excel, PowerPoint); Internet and e-mail applications

EMPLOYMENT HISTORY

CUSTOMER SERVICE ASSOCIATE 8/2014-2/2015

Armani Exchange Canutillo, Texas

Customer service, helping out customers in finding their needs or specific products. Reaching daily and weekly goals in sales, keeping store very well organized, clean and presentable for the public.

Answered the phone for any questions regarding the store hours, products or sales and organizing the wear house for new product and inventory.

CUSTOMER SERVICE ASSOCIATE 4/2014-7/2014

West Corporation (AT&T) El Paso, Texas

Customer Service, handling landlines, providing customers with any information regarding their phone bills, feedback, changing cell phone plans, ordering products, transferring calls and operating different computer programs.

CUSTOMER SERVICE ASSOCIATE 10/2008-4/2014

Nike Factory Store Canutillo, Texas

Customer service, helping out customers in finding their needs or specific products. Footwear department, knowledge of footwear products in materials, technology and different kinds of support foe each specific shoe in order to help out the costumer finding the best shoe for their needs. Answered the phone for any questions regarding the store hours, product or sales.

Keeping store very well organized, clean and presentable for the public. Bringing out new product onto the floor, moving product around store for better aspect in quality of product.

In charge of the clearance section in footwear, organized and set up different, prices, promotions and sales within the clearance items. Restock and change product for better sales.

Worked in wear house, processing, pricing, stocking and organizing new product so it could be ready to be put out in the sales floor. Helped out in both apparel and footwear inventory.

ADDITIONAL WORK EXPERIENCE

Cashier, Subway El Paso, Texas (3/2012 – 5/2012)

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