Customer Service Management

Dwight Johnson Jr.

Graphic Artist

St. Louis, MO

acvro7@r.postjobfree.com - 314-***-****

Professional Profile

Highly creative, innovative and multi-talented Graphic Designer with over 12 years’ experience in the image manipulation, graphic design, and print design. Deft in photography, project management, design management, pre-press operations, and customer service. Established performance benchmarks in innovative graphic artistry, evolving new style/methodology to produce highest caliber designs, utilizing the most current technologies with collaborative brainstorming strategies. Capable of managing graphic studio independently. Highly motivated self-starter with a passion and desire for achieving high level results. Objective

Looking for a position so as to utilize my skills, abilities, and potentials in Graphic Designing, and Print Designing, which will offer me an opportunity for professional growth while being resourceful, and innovative. WORK EXPERIENCE

Graphic Arts Technician

City of St. Louis - St. Louis, MO - June 2008 to Present Responsibilities

Career Summary

06/2008 - Present Graphic Arts Technician, 1900 Hampton Avenue, City of Saint Louis Responsible for using Coral Draw to design traffic signs, communicate data to cutting plotter to cut vinyl Deftly weeding out any excess waste from the vinyl to display the product of the sign for delivery to trade helpers for the final production to be displayed on St. Louis city streets, mask arms, and upmost/decorative post Communicating with department lead supervisors to design solutions to different sign types, colors, and sizes Successfully apply Graphic Design, Print Design, Vinyl Film, Plotter and Cutting Machines skills Executing the feasibility, practicability of the project considering every aspect of the production for clients’ demands - custom designing systems, and technical requirements for every project Ensure look of a presentation, create boards, chats, agendas and branding Provide friendly service to the public, and address any concerns relating to work orders Help customers/business owners with services that best fit their needs Utilize two way radios to take incoming calls addressing customer concerns Maintain tight timelines that coordinate with full production, trade show events Provide effective assistance in developing and ideating various concepts and designs Learn to save funds when ordering and using city supplies Accomplishments

Performance Milestones

Graphic Arts Technician

Received wide applause from the management for outstanding contributions Worked with clients and employees to create signage within the limits of the city budget to cut costs Performed presentations of graphics for deciding how it could benefit organizational needs Digital Press Operator

United States Army - Fortb Bragg, NC - May 1998 to October 2004 United States Army

Appreciated for excellence as a photo lithographer, in designing print, communication materials for United States Army’s 82nd Airborne personnel

Maintained high designing standards and practices, exercised quality control and integration of the latest features

Ranked as a specialist for development / training of military personals under me 05/1998 - 10/2004 Photo lithographer, United States Army, Ft. Bragg North CarolinaCreated devised maps for the 82nd airborne units, other print publications around military bases Entrusted with the onus for accomplishing pre-press operations/digital print Closely coordinated with production team to go over design, production process for assigning duties Jogged paper materials for preparing it for the press besides making sure the proper availability of proper ink colors for print

Applied technical skills in CMYK and RGB inks, darkroom cameras, Heidelberg press machines, chemical and solvents, paper jogging boards, digital printers, copiers and fax machines Ensured the proper working of press, including cleaning/preparing ink rollers Worked and collaborated with artist and writers

Credited for effectively addressing operational issues and resolving performance bottlenecks Responsible for exploring new formats, concepts, colors for providing typographic solutions to appeal to specific audiences

Maintained records of daily operations, made sure payroll was in according to schedule Trained new employees on the correct methods of utilizing tools for communicating safety Judiciously used critical thinking skills when faced with a difficult task when under any supervision EDUCATION

BS in Graphic Communications

University of Phoenix - St. Louis, MO

2008 to 2012

AAS in Graphic Communications

Forest Park Community College - St. Louis, MO

2002 to 2006

Certificate in Lithography

National Imagery Mapping Agency - Fort Belvoir, VA 1998 to 1998

SKILLS

Training and Development; Ethics and Communication; Ethics and Management; Critical Thinking; Copywriter; Media and Society; Management, Leadership and Communication; Content Writer; Organizational Communications; Interpersonal Communication, Web and Media; Image Editing, Communication Law Key Skills PowerPoint, Excel, Adobe Photoshop, Illustrator, Quark, In design, MS Word, Heidelberg Press Operation, Plotters and Cutters, Photolithography, Research from Google, understanding of social media, install and uninstall software, Canon digital cameras, Color Mixing, Plate Installation, Troubleshooting, Report Writing, Web Design, Freehand, Image Editing, Mass and Organizational Communication, PowerPoint, Fine Art MILITARY SERVICE

Service Country: United States

Branch: Army

Rank: Specialist

May 1998 to October 2004

AWARDS

Tri-fold brochure for National Federation of Press Woman (NFPW) October 2006

Certificate in Print Design, Defense Mapping Agency, Fort Belvoir, VirginiaAwards Tri-fold brochure for the National Federation of Press Woman (NFPW) CERTIFICATIONS

Certificate in Print Design

September 1998 to Present

National Imagery Mapping Agency, Fort Belvoir, Virginia ADDITIONAL INFORMATION

Personal Details

Also follow me on Twitter @johnsondfjr

Languages:EnglishDriving License:Full /Clean

REFERENCES ARE AVAILABLE ON REQUEST

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