Project Manager Management

JOHN(JACK) MOORE

** ******** ***** **** • Framingham, MA 01701

acvro6@r.postjobfree.com • 508-***-****(Home) 508-***-****(Mobile)

IT management • Professional Services • Infrastructure • Network/Security Services

SUMMARY OF QUALIFICATIONS

Strong leader, organizer, and problem solver who can successfully adapt to diverse environments, assimilate into new business cultures, hit the ground running, and make an immediate and lasting impact.

Driving force behind major project initiatives for high profile companies such as TJX, CVS, Verizon, Staples, Intel, and Fidelity Investments.

Special talent for extracting client requirements, leading multi-disciplinary teams through entire project life cycle, and applying vision, instincts, and experience in aligning technology solutions with business strategies.

Program/project management leadership in infrastructure, PBX, WAN/LAN, wireless, networking, data base, security and portal related initiatives.

Solid understanding of a wide range of technologies, Sarbanes/Oxley, Six sigma SDLC and Agile methodologies . Project management tools…Clarity, Plan view, VISIO, MS Office

SKILLS / AREAS OF EXPERTISE

Technical team leadership, Process Improvement, Vendor/Client Relations, Project/Program Management

EDUCATION

Boston College, Newton, MA

Master of Business Administration in Management Information Systems, Bachelor of Science in Finance

Member Project Management Institute-PMI

CAREER HIGHLIGHT

TJX (a retail company in Marlboro Mass) October 2015 to July 2016

Contract Consultant Senior Project Manager IT Security

Responsible for project management activities and involved in working with security technical teams, business owners and vendors to define project priorities, scope, requirements, task assignment and schedules for infrastructure/security related initiatives focused on fraud detection, identity management and intrusion

Prepare and present executive level project status reports weekly and place on share point site for management review

Insure all projects meet SOX compliance requirements

Worked with PMO partners around work flows, design and deployment gate reviews and approval processes

CVS (a health care company in Rhode Island) July 2014 to October 2015

Contract Consultant Senior Project Manager IT Infrastructure/Security

Responsible for project management activities involved in working with technical teams and vendors to defining project priorities, scope, approach, requirements, task assignment and schedules for infrastructure/security and application related initiatives

Provide leadership and direction to the project teams by developing project plans scope and risk documents, labor/capital expenditures, staffing, scheduling through the Clarity tracking application.

All assigned projects were on time and budget during CVS engagement.

VERIZON (a telecommunications company in Waltham, Ma) Permanent employee July 2006 to July 2014

Lead System Consultant/Program Manager/Senior Project Manager

Led program/project management activities for software engineering/development teams involved in ordering/billing activities for internal and external customer such as the Massachusetts State Lottery and Harvard University (Harvard-Entrée). Waterfall and Agile methodologies were utilized in managing the project deliverables. Project completions let to additional bid opportunities for Verizon account teams.

Led major data center migration effort from New Jersey to Maryland. This included network planning, disaster recovery strategy, application and data migration activities.

JOHN MOORE PAGE 2

Provided level of effort (LOE) estimates, develop process and procedures to support application development teams life cycle activities in delivering a project.

Oversaw full engineering life cycle responsibility from design, system and user testing, release management and implementation. These all had bottom line cost impacts and productivity gains

Responsible for training newer project managers and business analysts with my group utilizing waterfall and agile methodologies

JWM TECHNOLOGY Consulting, ( IS Contract Services) Framingham, MA September 2001– June 2006

Senior IT Contract Consultant - provided interim IS management, consulting and project management to the following:

EDS/BOSTON SCIENTIFIC INC, (a medical device company in Natick, MA) October 2005 – May 2006

Network Engineering and Security engineering lead/manager (contract consultant)

Led the Network engineering and Security teams as client onsite manager in supporting the LAN/WAN and PBX(MAC)environments

Directed and managed global data network services to 100 countries and 17,000 plus employees

Managed the Network Operations Center(NOC) that supported Boston Scientifics’ enterprise network

STAPLES INC., (retail office Supply Company in Framingham, MA) December 2003- September 2005

Senior Project Manager/IS

Responsible for advancing wireless strategy, integrating, deploying, supporting infrastructure requirements and overall application development and testing for the deployment of wireless devices to 1100 plus stores.

Resource staffing, direction, and vendor management around related product deployment to Staples stores

Financial and Staples SDLC responsibilities using Sarbanes-Oxley compliance guidelines for 8-10 million-dollar multi project efforts. Plainview was the major project tracking tool.

Provided process improvements, procedures and planning. This led to overall cost savings/reductions per project.

SMALL BUSINESS SERVICES (insurance firm in Worcester, MA) November 2002- May 2003

As consultant developed a cost analysis/pro-con document related to connectivity options (voice and data) needed to support business expansion. Final results / recommendations presented to SBS executives.

BIOGEN (biotechnology firm in Cambridge, MA) August 2002- September 2002

As senior project manager, directed international team of engineers and technicians in resolution of connectivity and application performance issues between domestic and international sales locations.

Resolved work flow issues around BIOGEN drug trial updating and reporting to senior leadership teams

INTEL CORPORATION (semi-conductor manufacturer in Hudson, MA) September 2001- April 2002

Served as interim site senior manager in the telecommunications and network services group directing network technicians and analysts in the overall operation and related resolution of voice (Lucent PBX) and data issues.

Defined and developed network infrastructure, server maintenance process and standard procedures to meet Intel operational performance objectives

Managed 7/24 operation to 99.9% uptime to meet SLA objectives.

MASSUCHSETTS GENERAL HOSPITAL (health care organization in Boston, MA) April 1995 to March 1996

Served as senior project manager and provided IT consulting around laptop deployment and network upgrades

FIDELITY INVESTMENTS (financial services firm in Boston, MA) October 1994 to March 1995

Served as senior project manager and provided IT consulting around network upgrades

TRELLIX CORPORATION, Full time (web developer/hosting company in Concord, MA) May 2000–May 2001

Director of Technology Services

After being recruited for newly created position, assumed managerial responsibility for staffing, budget management, internal business application development and support, WAN/LAN activities, enterprise wide applications, web support and development with direct supervision of 7 database/system administrators

Financial and SDLC responsibilities around system compliance/audits guidelines for the corporation’s IS efforts

Spearheaded application development/support and infrastructure activities, including network capacity utilization planning, redundancy to meet growing information needs within budgetary constraints.

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NECX CORPORATION, (retail electronics firm in Peabody, MA) July 1999 – March 2000

Project Manager/Contract Consultant Network Services

Administered $2.5 million budget; served as key liaison to senior management team; identified and executed network services outsourcing opportunities; and met infrastructure and staffing requirements to support client’s outsource services, directing staff of 15 employees.

Achieved connectivity cost savings of $25,000-$50,000 per year by eliminating T1, Fiber, and T3 alternatives and replacing them with wireless (microwave) technology which was also benchmarked for performance.

CERTIFICATION

Scrum Master, Verizon Agile project management

Novell Corporation, Stoneham, Ma

Certified Netware Administrator (CNA)

Clark University, Framingham, MA

Client/Server Development Certification

TECHNICAL SKILLS INVENTORY

Environments: MIS, NOC, Web, Wireless, Internet, CRM, Network Services/Management, Operations, Business Re-Engineering, Change Management, Application Development/ Strategic and Tactical planning, Sarbanes Oxley, Network/Security Engineering, Data Center migration

Hardware/Software: Digital, IBM, Sun/Solaris, Compaq, Cisco, Bay Networks, MS Software Products, Oracle, Visio, firewalls

Technologies: NT, Wireless, URL, SMS, TCP/IP, IPX, XML, UNIX, Solaris, VAX, Oracle, RDB,

Routers/Switches, ATM, Frame, PBX(Lucent/Nortel), Microwave, VB, Databases,

Avalanche, AS400, SQL 7.0, NT and UNIX, Checkpoint, Nokia,

Keywords: Vice President/CIO, IS Director, Director of Information Technology, Network Services

Manager, Professional Services Manager, Senior Consultant, Senior Project Manager,

Application Development, Infrastructure Planning, Agile, SCRUM Master, Clarity

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