Service Manager
Resume:
LYNNETTE D. BARTON
Arlington, TX 76018
******.********@*****.***
EDUCATION
**** – 1991 Cameron University Lawton, OK
Bachelor of Arts, Psychology
EMPLOYMENT
Dec ’13 – Present Hour Family Dallas, TX
Executive Director
Parent Observation, supervised visitations on behalf of Child Protective Services for families who have had custody remanded by the state
Reviewed applicants to determine qualified candidates for various positions in the organization
Interviewed qualified candidates
Developed staff onboarding policy and implemented strategy
Developed nonprofit arm of the organization
Sept ’12 – Dec ’13 The Memnosyne Foundation Dallas, TX
Consultant
Designed a program plan and executed it for a Juneteenth program for the foundation. As a consultant, I was charged with finding an artist to complete a historical mural.
Coordinated children’s groups to volunteer to complete the painting of the mural
May ’00 – Nov ‘12 NHP Foundation Dallas, TX
Regional Resident Service Director
Designed and implemented program plan for nine properties in the Dallas metroplex and Houston, including managing five after school programs, essay contests, NHPF Honor Roll program and an annual school supply program; supervise contracted staff, volunteers and employees for nine sites
Manage eight computer learning centers; created and managed donated-computer program for each property; implemented computer training classes; manage volunteer program
Implement polling sites at the centers; implement resident surveys; established ESL programs; Responsible for developing and managing resident service budget of $250,000
Built and nurtured community partnerships and collaborations to provide services for residents; managed program that included working as event coordinator and participate in grant writing activities
Responsible for record-keeping and documentation on program activities, attendance and outcomes
Feb ’98 - Feb ‘00 Buckner Children and Family Services Dallas, TX
Resident Service Coordinator/Healthy Families Program Director
Developed and implemented program direction and programs, including programming for all age groups from school aged children, working adults and senior citizens; developed and facilitated parenting grandparents group; counseled families in the areas of domestic violence, financial issues, and resources for food; developed and monitored grief support group
Created, developed and monitored program for parenting teens; supervised staff, ensured infrastructure and systems were implemented for documentation purposes and success of program; assisted with marketing, recruitment and selection of participants
Developed and supervised hands-on banking program with Bank of America and after-school programs for adolescents
June ’96 – Feb ‘98 Mollie and Max Barnett Apartments Fort Worth, TX
Social Services Coordinator
Disseminated and provided clients with resource information; assessed client needs and worked as advocate for clients with collaborating agencies; created and implemented new programming to improve quality of life
Facilitated crisis intervention programs; responsible for identifying appropriate clients to transition into assisted living quarters; responsible for transitioning appropriate clients back into independent living after convalescing
Sept ’92 – Sept ‘96 The Women’s Shelter Arlington, TX
Program Coordinator (Family Counselor, Parent Educator)
Annualized budget for fiscal year; created and implemented Nurturing Program; confidently pursued public speaking engagements to increase awareness of domestic violence issues counseled victims on domestic violence issues
Provided one-on-one and telephone crisis intervention and referred clients to appropriate agencies as needed; advocated on behalf of clients with other agencies
Structured and developed parent education training; trained, recruited and supervised volunteers
Documented clients’ case management history; conducted follow-up home visits of clients
Nov ’91 – Sept ‘92 The Women’s Center Ft. Worth, TX
Case Manager
Facilitated survival skills and empowerment programs for women; identified barriers of clients and aided clients in problem solving skills; assessed personal and employment needs
Referred clients to appropriate educational training and assisted in job search and retention procedures
Referred clients to community resources, services and agencies; counseled clients through crisis situations and continually documented and analyzed client progress
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