Management

James Scott Santangelo

***** ******** *** 225-***-****

Greenwell Springs, LA 70739 *****.**********@*****.***

SUMMARY

To obtain a full time position utilizing my dedication to customer service, commitment to quality control as well as my related work experience. Fourteen years of strong customer service, quality control, inventory management, equipment operator and leadership through management skills.

EDUCATION

Southeastern Louisiana University Industrial Technology focus

Central High School Baton Rouge, Louisiana

High School Diploma May 1998

CERTIFICATIONS

Operator certified: Forklifts, scissor lift, walker stacker

OSHA certified

PROFESSIONAL EXPERIENCE

Georgia-Pacific Consumer Products Zachary/Port Hudson, Louisiana

Storeroom Supervisor December 2011- 2013

oSupervises daily storeroom activities for an over $20 million inventory of spare parts and equipment for leading Fortune 100 paper producing manufacturer.

oLead safety, excellence and compliance with the Storeroom Department.

oConduct daily safety meetings with storeroom staff, schedule monthly safety meetings.

oEnsure job training and safety training and compliance, employee safety, apply MBM principles.

oProvide excellent service to support all aspects of work throughout the manufacturing facility.

oProvide excellent practices, execution and support for manufacturing plant outages.

oEnsure inventory counts, receiving activities, pick accuracy.

oInventory daily audits, manage overstock growth.

oBuild healthy relationship among managers, employees and union representatives.

oSet and maintain goals and expectations for Storeroom Management.

Towel Stream Shift Leader March 2013- present

oLead EH&S in Towel Stream Department.

oLead Quality.

oHold weekly safety meetings with crew.

oCoach and discipline employees.

oComplete hourly employees probationary forms.

oMonitor equipment downtime and provide resources where needed.

oAssist maintenance in locating parts.

oReview and approve time cards.

oStrive for optimum uptime for production.

oCommunicate reliability issues.

oOversee chemicals for #6 TAD Machine

oEnsure Towel Machine is running efficiently and meeting production goals.

oEnsure all permitting is done correctly for the whole stream.

Baton Rouge Coca~Cola Baton Rouge, Louisiana

Bulk Merchandiser & Conventional Sales Driver July 2005 – December 2011

oCommunicate, educate store owners/managers regarding products.

oInvoice management for regional clients.

oRegional: existing and new product merchandising and marketing.

oExemplifies excellent customer service.

oStock and maintain stock for clients.

oMaintain accounts receivable.

oProduct marketing: promotional displays, and new product displays.

oParticipated in “Coke-Way” team leadership.

oPlace orders and sell incremental displays .

oDelivery of merchandise in an efficient, quality-controlled manner.

Wal-Mart Zachary, Louisiana

Department Manager (Grocery, Vendor Mgmt, & Liquor) September 2002 – July 2005

Support Manager

oInterviewed and hired employees.

oOrdered merchandise and special request items for customers.

oInventory control management, in-house and offsite.

oEffectively communicated with vendors.

oPlanned and implemented monthly sales displays.

oDelegated information to associates.

oManaged profit/loss reports and resulting goals with departments.

oCustomer Service.

Larry’s Grocery Greenwell Springs, Louisiana

Store Manager January 1998 – September 2002

oInterviewed, hired and terminated employees

oSupervised vendor accountability

oPayroll control

oAccounts payable/receivable

oOrdered stock and merchandised

oMarketing control with vendors

oSpecial promotions

oNew product promotions

oPerformed inventory control

oCustomer Service

ADDITIONAL SKILLS

Computer and internet usage

Strong Inventory control management

Employee management

Strong Quality control knowledge

Invoicing

Accounts receivable and payables

Very good mechanical aptitude

Strong willingness to learn

Honest, dedicated employee

References

Teal Smith, Planner, Georgia Pacific Corporation 225-***-****

Eric Rabalais, Production Leader, Georgia Pacific Corporation 225-***-****

Roger Cyr, Engineer, Georgia-Pacific Corporation 225-***-****

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