Customer Service Medical

KENDRA THATCHER

**** ********* **. ******, ****** 974**-***-*** 9099 ***********@*****.***

Objective

To merge my vast professional and personal experience with your company for mutual benefit and success.

Corizon Health Care 03/14 to 6/30/15-541-***-****

Medical Record Clerk

Chart Maintenance, filing, charting, chart coping, faxing, mailing of records, ROI’s, answering of calls, medical supply orders, and office supply ordering

Oregon Optimal Health 06/13 to 01/14-541-***-****

Medical Assistant

C ostumer Service

A nswering of multi lined phones, transferring of calls, faxing, filing, checking in patients, registration of patients,

Insurance Verification, Prior Authorizations for insurance, scheduling, patients for future appointments, office supply ordering and therapy supply ordering, stocking of patients rooms, patient vital signs, documentation of patient charting needs.

Sacred Heart Medical Center 08/09 to 06/13-541-***-**** Patient Access Representative

C ostumer Service

A nswering of multi lined phones, transferring of calls, faxing, filing, checking in patients, registration of patients, insurance Verification, Prior Authorizations for insurance, scheduling patients for future appointments, office supply ordering and therapy supply ordering, stocking of p atient Rooms,

Safety Rep for our office

Related Skills and Professional Accomplishments

o ver 20 years of customer service experience

Multi lined phone answering with transfers

2n d

highest Patient Access Representative to have the highest number of Registrations of Patients for Physical Therapy

Medicare and Worker Comp experience

Computer Skills, Fax and Copy machine

Safety Rep

Education

Ashworth College. 12/15 Thru 05/15

Medical Office Assistant

Medical Career Diploma

Colorado Technical Univeristy Onlne

Undergraduate BS Criminal Justice Homeland Security Emergency Management 09/2015 through

Certifications

CMAA 6/15, CPR First Aid

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