Pamela Bacon
Skills:
Proficient in Microsoft Office
Types 55 wpm
Entering accounts receivable, super bill/charge notes
Accurately update patient information in Medical Manager
Strong understanding of Medical Insurance claims
Familiar with MediCal/Medicare eligibility and benefits
Experienced in office management and receptionist duties
Efficient in communication skills both interpersonal and professional
Education:
AAS in Medical Insurance Billing and Coding
Heald College - San Francisco, CA
2013
Professional Experience:
Alternative Family Services January 2016 to Present
Quality Management Associate
Monitor and maintain all aspects of clients’ medical records (electronic and hard copy) and charts including the creation of hardcopy files, prepare database reports of missing documents and appropriate communication and coordination with clinical supervisors and staff to obtain missing documents
Perform insurance (MediCal) eligibility checks, maintain internal eligibility database, and track and troubleshoot eligibility problems including appropriate communication and coordination with clinical supervisors and staff to resolve MediCal problems
Provide technical assistance and support to clinical supervisors and staff as needed to maintain charts by specified deadlines
Amazing Peace In-Home Healthcare July 2014 to December 2014
Healthcare Worker
Observed and monitored daily living activities of adult clients seeking detox from addicting chemicals.
Prepared meals
Facilitated in house narcotic anonymous meetings
Assisted with daily living activities, including bathing, dressing and companionship
Meal preparation
Distribution of medication
Light house cleaning
Alameda Alliance for Health May 2013 to July 2013
Intake Health Risk Coordinator
Entered member demographic information into health risk software programs
Handled both inbound and outbound calls from members
Transferred calls to the correct department
Scheduled appointments for in home Health Risk Assessments
Performed Health Risk Assessments over the phone
East Bay Cardiology Medical Group January 2013 to May 2013
Medical Billing Extern
Entered patient demographic information into medical software programs
Determined Medical/Medicare eligibility and verified claims
Followed up with insurance companies to verify insurance claims