Customer Service Manager
Resume:
New Rochelle, NY
Bronx, NY
New York City, NY
Bronx, NY
STEPHANIE VEGA
Career Overview
To seek a career in a challenging and rewarding atmosphere where I am able to grow professionally by putting my past experiences and education to good use in a company that I can contribute in the most effective manner. Accomplishments
Scheduling
Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
Multitasking
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment. Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Training
Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results. Core Strengths
Strong organizational skills
Active listening skills
Courteous demeanor
Energetic work attitude
Customer service expert
Adaptive team player
Fluent in Spanish/English
Proficient in Microsoft Word, Excel and Power Point. Work Experience
Independent Worker
Figueroa Contracting
Assisted with cleaning up the work site.
In charge of ordering materials for the work week. Facilitated transportation for crew members.
Secretary/Assistant
Tekton Contracting
Answer and direct phone calls
Produce and distribute memos, letters, faxes and forms. Assist in the preparation of reports and in charge of submitting them on time Helped with scheduling crew members for the work week. Assistant Manager
S.E.V. Enterprises
Communicate with clients and evaluate their needs and specifications Assist the manager with organizing, planning, and implementing strategies. Monitor operating costs and resources.
Caterer and Hostes
Marina Del Rey Caterers
Greet guests and patrons personally and on the phone Offer appropriate seating arraignments
Relay orders to the kitchen and ensure all orders are filled in a time and accurate fashion. Educational Background
320 Saint Nicholas ave APT 4E, New York, NY 10027 H: 347-***-**** C: 347-***-**** ****.************@*****.***
2016
New York, NY
Associate of Applied Science: Paralegal Studies
Touro College
Member of [New York State Lawyes and Trials Association] Club Coursework includes Entrepreneurial Management
Refrences upon Request
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