Gail Bryant

**** ***** ***** ** #***

Columbia, SC 29210

703-***-****

acvr59@r.postjobfree.com

Experience:

Randstad Columbia, SC

General Clerk 07/2016-Present

Retrieve calls from perspective clients, as well as calling clients.

Input client data into the system.

Escort clients to exhibit apartments.

Publish advertisement for the company.

FedEx Ground Columbia, SC

Package Handler/Parcel Assist 03/2016-07/2016

Unloaded packages off the incoming trucks and vans; scan them to determine where they go; weigh the packages that did not pick up on the scanner.

Assisted with other lines to make sure packages got out in a timely manner.

TXU Energy Houston, TX

D2D Sales Rep 01/2016-01/2016

Encouraged customers to switch from their current provider for less efficiency.

Randstad Houston, TX

Call Center Representative 10/2015-12/2015

Retrieved incoming customer calls and transferred the customer to the correct department when needed.

Input customer data entry, modified information in the customer’s account when necessary.

Generated a workflow whenever a problem would occur in the customer’s account and communicated with them once there was a resolution.

Clarified to the customer the difference in various benefit options.

Randstad Professionals Herndon, VA

Document Processor 06/2015-09/2015

Reviewed and process applications, student enrollment documentation, and student file maintenance.

Entered transcript documentation into the TVE system for all high school students.

Established secure access to student records; ensured state compliancy guidelines are met for all incoming enrollment documentation.

ECS Corporate Services Chantilly, VA

Accounting Clerk 04/2007-3/2015

Posted accounts receivable checks, wire transfers, and credit card payments; balanced daily bank after posting payments; release accounts receivable after each posting; generated closing report (PDF income statements), and reoccurring accounts payable; then release generating reoccurring accounts payable.

Printed cash receipts for each office posted, labels for outgoing inter-office mail, 120 day, and sub-contractor (sub-k) reports.

Education:

Stratford University Falls Church, VA

Business Administration, AAS Program 08/2001-05/2002

41 credits

Skills: Windows, SagePro ERP, Word, Outlook, Excel ScanAllPro (Fujitsu), Salesforce, TotalView, Five9, SharePoint, and Lotus Notes 6.0.

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