Customer Service Sales
Resume:
Astandile Mzaza
C U R R I C U L U M V I T A E
Personal Details
Name: Astandile
Surname: Mzaza
Gender: Female
Residential Address: 22 Australia Street Wells Estate Motherwell
Port Elizabeth
2621
Language Proficiency: English (Excellent)
Xhosa (Excellent)
Nationality: South African
Driver’s License: Code 08
Contact Numbers: 081-***-****
Email Address: ********@*****.***
Secondary Education
School Attended:
Highest Grade Achieved:
Year Matriculated:
Toli Senior Secondary School
Grade 12 (Matric)
2006
4 …
Tertiary Education
Institution Attended:
Qualification:
Year completed:
Vusolela FET College
Management Assistant
2009
Computer literacy
Computer literacy: Microsoft Office Packages (Excellent) Achievements
Achievements: National Senior Certificate
Management Assistant Diploma
Key Skills
Skills: Able to express your ideas clearly and
confidently in speech
Work confidently within a group
Understand the commercial realities
affecting the organisation.
Gather information systematically to
establish facts & principles. Problem
solving.
Able to act on initiative, identify
opportunities & proactive in putting
forward ideas & solutions
Determination to get things done. Make
things happen & constantly looking for
better ways of doing things.
Able to express yourself clearly in
writing
Able to plan activities & carry them
through effectively
Adapt successfully to changing
situations & environments
Manage time effectively, prioritizing
tasks and able to work to deadlines
4 …
Employment History
Employer: Select PPE
Position held: Issuing Clerk
Job responsibilities:
Duration:
Prepares reports by compiling summaries of
earnings, taxes, deductions, leave, disability, and nontaxable wages.
Determines payroll liabilities by calculating
employee federal and state income and social
security taxes and employer's social security,
unemployment, and workers compensation
payments.
Resolves payroll discrepancies by collecting and
analyzing information.
Provides payroll information by answering
questions and requests.
Maintains payroll operations by following policies and procedures reporting needed changes.
Maintains employee confidence and protects
payroll operations by keeping information
confidential.
Contributes to team effort by accomplishing
related results as needed.
2010 2013
4 …
Employer: Detco Solutions
Position held: Sales Consultant
Job responsibilities:
Duration:
Listening to customer requirements and
presenting appropriately to make a sale
Maintaining and developing relationships with
existing customers in person and via telephone
calls and emails
Cold calling to arrange meetings with potential
customers to prospect for new business
Responding to incoming email and phone
enquiries
Acting as a contact between a company and its
existing and potential markets
Negotiating the terms of an agreement and
closing sales
Gathering market and customer information
Representing their company at trade exhibitions,
events and demonstrations
Negotiating on price, costs, delivery and
specifications with buyers and managers
Challenging any objections with a view to getting
the customer to buy
Advising on forthcoming product developments
and discussing special promotions
Creating detailed proposal documents, often as
part of a formal bidding process which is largely
dictated by the prospective customer
Liaising with suppliers to check the progress of
existing orders
Checking the quantities of goods on display and in stock
Recording sales and order information and
sending copies to the sales office, or entering
figures into a computer system
January 2015 Current
References
Available upon request
Contact this candidate