Alfred Lehman
Topeka, KS ****6
***********@*****.***
Summary:
R esponsible Customer Service Representative with over 9 years of experience from various types of employment. Motivated and passionate about assisting consumers. Skills:
Customer Service
● Perform phone and email based customer service functions
● Consistently demonstrate effective telephone communication and customer service skills
● Compare, sort and verify accuracy of data entered
● Perform clerical and data entry functions
● Microsoft Office User/WPM 51
● Resolve and handle general complaints
● Marketplace/Medicare Health Insurance experience. Training and Management
● Assessed employees and oversee training to address problem
● Train and Supervised employees,
● Delegate tasks to employees for smooth run business. Production
● Operate Machinery
● Production quality and maintenance
● Lifting and packaging merchandise
● OSHA Training 10 Hours Course
Experience:
General Dynamics Lawrence, Ks
Information technology 8/2015 – 06/2016
Spangles Topeka, Ks
Trainer/Supervisor 07/2011 – 8/2015
Education:
Salina Central High School Salina, Ks
High School Diploma 2008