HAROLYN DINGLE
Homestead, Fl. 33030
**.*********@*****.***
Summary
Enthusiastic Customer Service professional with 22yrs Experience . Strong organizational, technical and analytical skills.
Objectives
To secure a career in which the corporate culture allows me to use my experience and knowledge in Customer Service.To seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievements.
Education
Miami Norland Sr. High
Fundamentals Of Education
Miami, Florida
Graduated June 1984
Employment History
Road-America
Assistant Coordinator
Doral, Florida
March 2016-Current
Provide roadside assistance to customers who are broken down on the highway or roadside.
Kelly Services
Customer Service Representative
Culter Bay, Florida
March 2014 – February 2016
Service customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
Alorica/Aol
Customer Service Rep/Sales
Culter Bay, Florida
August 2012 – February 2014
Sell and services new and existing accounts. Perform sales and service functions for targeted markets,programs and sales of additional coverages.
Babies R Us
Customer Service Supervisior
Aventura, Florida
May 2009 – June 2012
Managed 20 employees in the Front End. Managed closing duties, including restocking items and reconciliation of the cash drawer. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Ensuring that ever team member handle every customer professionally and in a timely fashion.
Publix Supermarket
Front End Manager
Port St. Luice, Florida
September 1991 – September 2008
Ensure that service standards are met and that customer issues are resolved. Train, supervise,oversee, and manage front end associates. Maintain quailty service by establishing and enforcing company standards.
Professional Skills
Events and Promotions: Expert