Management Human Resources

Varick T. Tucker

**** ****** *****, *******, ** *2818

505-***-**** ******.******@*****.***

Summary

Decisive and collaborative Management professional with over 16 years of employee and labor relations, operations, safety, regulatory compliance, and technology experience within the disciplines of government, city, and private industry. Excellent analytical, communication, and interpersonal skills with ability to identify and resolve problems. Over two decades of information technology experience with Microsoft Office applications, payroll, applicant tracking, performance, and project management software programs.

Computer Skills

Microsoft Word, Excel, PowerPoint, Visio, Project, Outlook, Access, SharePoint, Payroll/Time Attendance (Kronos, NovaTime, ADP, Paychex), Crystal Reports, PeopleSoft, SAP, Taleo Applicant Tracking and Performance Management systems.

Work Experience

Employee Relations Specialist May 2016 – Present

Community Legal Services Mid-Florida, Orlando. FL

• Ensures consistent application of Employee and Labor Relations Programs, union contracts, employee policies, procedures, employment, and governmental regulations.

• Manages grievance and labor relations programs.

• Manages personnel training and development programs.

• Works with leadership in determining Succession Planning/Workforce Development initiatives with all levels of staffing.

• Works with Executive Leadership in the administration of personnel policies.

• Conducts employee investigations in determining “Root Cause” analysis of the facts in providing summary reports and recommendations to Management.

• Recommends disciplinary action and develops Performance Improvement Plans (PIP’s) to address performance and behavioral related issues.

• Assists leadership in developing Succession Planning, performance management and organizational growth initiatives.

• Provides oversight for the Volunteer, Internship and Fellowship programs.

• Performs strategic planning and program development for recruitment, hiring and onboarding processes for employees, Volunteers, Interns and Fellowship programs. Lead Labor Relations Consultant May 2015 – Nov 2015 PNM Resources, Albuquerque, NM

• Oversee labor relations activities for I.B.E.W. Local 611.

• Manages grievance and labor relations programs.

• Represents PNM Resources in all aspects of contract negotiations for the Generations division.

• Advises department heads regarding appropriate administration of Collective Bargaining

• Agreements, procedures, rules, regulations, and corporate compliance.

• Performs Employee Relation and Human Resources functions for non-represented employees.

• Works with legal counsel and on litigation, arbitration, and NLRB cases in gathering, compiling, and generating information needed. Ensures consistent application of New Mexico State Apprenticeship programs, employee and management development.

• Coordinates and conducts investigations and generates reports and recommendation regarding findings.

• Works with leadership in determining Succession Planning/Workforce Development initiatives with all levels of staffing.

Achievements

• Development of strategic initiatives for supervisory training, which led to union and management relations improvements.

• Quality improvements of Personal Leave of Absence norms resulting reduction of time in processing of return to work status.

• Championed program efforts in quality improvements for the Asbestos Abatement program that will result in 160k annual in company savings.

• Streamlined the use of company’s investigative process to incorporate elements of Root Cause Analysis leading to the restructuring of training and safety improvements. Labor Relations Specialist (Senior) July 2013 – May 2015 Sandia National Laboratories, Albuquerque, NM

• Oversaw labor relations for Metal Trades Council (MTC) AFL-CIO union employees.

• Managed grievance and labor relations programs.

• Advised department heads regarding appropriate administration of Collective Bargaining Agreements, procedures, rules, regulations, and corporate compliance.

• Worked with legal counsel and on litigation, arbitration, and NLRB cases in gathering, compiling, and generating information needed.

• Procured State of New Mexico, Apprenticeship Program Achievements

• Received Exceptional Services recognition for Labor Relations bargaining efforts in completing successful negotiations with the Atomic Projects and Production Workers Metal Trades Council, AFL-CIO.

• Received recognition for development of strategic initiatives for the Standards of Apprenticeship Program at Sandia National Laboratories.

• Improved employee growth and development opportunities by partnering with management in creating career path objectives for employees resulting in promotional opportunities and an increase in employee morale.

• Initiated improvements in REPEP (Performance Evaluations) process in coaching management to partner with employees in establishing goals and expectations leading to increases in productivity, growth, and advancement opportunities. Senior Personnel Labor Relations Officer May 2013 – July 2013 Solid Waste Management Department, City of Albuquerque, NM

• Oversaw employee and labor relations for 425 American Federation of State, County, and Municipal (AFSCME) union employees of the Locals 624, 2962, and 3022.

• Ensured consistent application of personnel activities, recruitment, staffing, payroll, grievance procedures, labor relations, employee evaluations, EEOC and EAP programs.

• Advised department heads regarding appropriate administration of City policies, procedures, rules, regulations, and union contract compliance.

• Worked with legal counsel and on litigation cases in gathering and compiling information needed.

Achievements

• Developed a 5-year performance for Solid Waste Management Department and the City of Albuquerque identifying paths forward in driving quality improvements and action plans for management to address productivity and cost containment effort. Employee Relations Administrator Jan. 2009 – Mar. 2013 Metropolitan Sewer District, Louisville, KY

• Oversaw employee and labor relations for 320 union employees of the National Association of Government Employees (NAGE), and Laborers’ International Union of North America (LIUNA/AFL-CIO), and 323 hourly, and salary employees.

• Ensured consistent application of Employee and Labor Relations Programs, union contracts, non-unit employee policies, procedures, employment, and governmental regulations.

• Worked with legal counsel on harassment, unemployment, and AA/EEOC complaints.

• Implemented and developed incentive and career advancement programs.

• Provided procurement, response, and representation of corporate unemployment claims and inquiries by the Commonwealth of Kentucky.

• Conducted new employee orientation introducing organization policies, procedures, employment laws, and rules of conduct for all corporate employees.

• Performed evaluations and assessments in making recommendations for Employee Assistance Program (EAP).

Achievements

• Received recognition from NAGE for outstanding contributions in improving the labor culture of the company for union employees.

• Developed performance management initiatives by incorporating action plans for employees and management to address productivity.

• Developed process in minimizing Workman Comp injuries by implementing Light Duty Program initiatives, which led to reduction in Temporary Total Disability (TDD) and employee injury time off.

• Established value stream initiatives in analyzing performance metrics to drive training initiatives, which led to quality and compliance improvements.

• Redesigned disciplinary action process, which helped to decrease performance issues. Director of Operations Jan. 2000 – Aug. 2008

People’s Transit, Romulus, MI

• Directed and oversaw both Human Resources and Service Operations departments, which supported major service contracts, employee and labor relations, employee staffing, logistics, and procurement.

• Developed Human Resources corporate policies, safety, and operating procedures.

• Managed compensation, benefits, and payroll administration.

• Performed interviewing, hiring, training, on boarding, and terminations of all employees.

• Designed and implemented employee incentive programs. Achievements

• Developed and implemented policies and procedures for human resources, payroll, and staffing functions for the company, in which none existed prior to arrival. Also established safety and regulatory processes.

• Implemented safety training initiatives that resulted in an A+ rating for Workman’s Compensation, automotive, liability, and property casualty insurances.

• Created a “Just In Time” for electronic form repository that was used internationally resulting in cost saving for Ford Motor Company in applying “lean” initiatives and elimination of waste.

Education

Bachelor of Science in Management, University of Phoenix, Phoenix, AZ - GPA 3.51 Master of Science in Administration, General Administration, GPA 3.67, Central Michigan University, Mt. Pleasant, MI (In Progress – January 2015), Lean Six Sigma - Green Belt, Sandia National Laboratories

(January 2015), Labor Arbitration Advocacy, Certificate of Completion, Labor Arbitration Services, Inc., September 2015.

Specialized Training

Strategic Planning (November 2015), Labor Arbitration Advocacy (September 2015), Lean Six Sigma - Green Belt (January 2015), Technical Assistance Program, Equal Employment Opportunity Commission

(EEOC), July 2009, Cause for Alcohol/Drug Testing, Reasonable Suspicion, September 2009, Fundamentals of employment Law, Sterling Education Services, 2009, Labor Law & Labor Arbitration, Labor Arbitration Institute, June 2010 Supervisory - Conflict Resolution, June 2010, Basic Workplace Mediation, University of Louisville, Labor Management Center, March 2011, Equal Employment Opportunity, Affirmative Action/Diversity, March 2011, Supervisory – FMLA, November 2011, Project Management 1995, Lean Manufacturing 2005.

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