Polly Baltes, MSN, MBA, CNP
Bradford, Ohio 45308
***********@*****.***
Healthcare, Training, and Business Qualifications
Over 27 years of RN experience along with 18 years developing, leading, and managing healthcare businesses. I am currently seeking a Nurse Practitioner role.
Education
Kaplan University Family Nurse Practitioner, May 10, 2016
Northcentral University Masters in Business Administration, healthcare specialization 2012
University of Phoenix Masters of Science in Nursing, 2004
Andrews University Bachelor of Science in Nursing, 1999
Edison State College Associates Degree in Nursing, 1989
Family Nurse Practitioner Clinical Practicum
Health Care Partners Free Clinic
Worked autonomously within nurse practitioner scope providing clinical evaluations, differential diagnosis, ordering lab work, prescribing medications, and implementing treatment plans.
Evaluated lab and imaging results in relation to patient condition and medical regimen.
Monitored patient’s treatment response and altered care as indicated.
Conducted incision and drainage treatments and wound care.
Upper Valley Family Care
Provided pediatric, adult, women’s healthcare, and geriatric primary care.
Performed preventative care including well child exams, adult work related physicals, school physicals, and gynecological exams.
Assessed and treated acute illnesses, chronic disease, and mental illness.
Conducted minor health procedures such as incision and drainage and corneal abrasion care.
Family Health Services
Provided comprehensive assessment, diagnosis, and treatment to all age groups from newborn to geriatric.
Diagnosed and managed acute illness and injuries in both emergent and non-emergent situations.
Diagnosed and managed variety of chronic diseases and mental illnesses.
Provided treatment plan education, coordinated interdisciplinary referrals, and recommended community resources to meet patient needs.
Professional Experience
Health Partners Free Clinic
Nurse Practitioner, July 2016 to present (Volunteer work)
Provide comprehensive assessment, diagnosis, and treatment to all age groups from newborn to geriatric.
Diagnose and manage acute illness and injuries in both primary care and clinic walk-in/urgent care. Diagnose and manage chronic disease and mental illness. Conduct minor health procedures such as wound care and incision and drainage. Perform preventative services including well child exams, adult work related physicals, and school physicals. Provide treatment plan education, coordinate interdisciplinary referrals, and community resources to meet patient needs.
ITT/ Breckinridge School of Nursing
Instructor, July 14, 2015 to present
Teach and support students in Associate degree RN program. Courses taught include Pharmacology, Medical-Surgical Nursing I and II, Nursing Roles, Clinical Dosage and Calculations, and Medical Terminology.
Life Design Coaching, Versailles, Ohio
Owner, March 2012- present
Speaking, teaching, and coaching services are offered to individuals and organizations. Topics are designed based on customer needs.
Amedisys Home Health and Hospice, Baton Rouge, Louisiana
Regional Educator, April 5, 2010- November 1, 2013 (department closed)
Responsible for employee education providing regulatory compliance, professional development and clinical performance improvement. Covered multi-state territory while leading a team of educators. Role also served in a consultant capacity to agency Director of Operations and Area Vice-Presidents.
US Medical Management
Visiting Physicians Association, Dayton, Ohio Practice Manager, March 30, 2009- July 10, 2009
Pinnacle Senior Care, Home Health Care, Dayton, Ohio Administrator, July 13, 2009- March 12, 2010
Operational performance increased to meet or exceed internal financial benchmarks and clinical outcome measurements. Chairman of Advisory Board and Performance Improvement committees. Responsible for all business operations including establishing necessary home care programs, continually increasing clinical excellence while ensuring internal and external regulatory compliance.
Trinity Hospice, Dayton, Ohio (Trinity closed all agencies across nation)
Executive Director, September 17, 2007- November 12, 2008
Successfully started agency from ground level and obtained Hospice licensure. Implemented all necessary hospice programs and conducted training for employees. Positioned agency in the marketplace and created growth culture among team. Provided direct patient care in a variety of settings while training employees.
Heartland Hospice, Dayton, Ohio
Administrator, June 27, 2005- June 29, 2007
Successful in teaching and building high performance teams. Established strong community partnerships enhancing market share and operational functions. Reversed revenue losses and operating expenditures to achieve profitability above target results. Demonstrated ability to develop employees and build teams. Achieved and maintained an employee retention rate of 99%. Conducted home visits to provide direct care and enhance employee clinical care delivery. Committee chair for Patient Quality Clinical Assurance program and member of Regional Patient Quality Clinical Assurance.
State of the Heart Home Health and Hospice Care, Greenville, Ohio
Quality and Compliance Coordinator, 2004- 2005
Recruited to an interim position to prepare multi-site agency for initial Home Health Care certification survey and Joint Commission accreditation. Developed and taught home health care policies and procedures to all disciplines. Developed Clinical Quality Improvement program.
Wilson Memorial Hospital, Sidney, Ohio
Director of Home Health Care and Hospice, February 3, 2003- November 30, 2004
Served as an executive leader in the hospital system. Delivered increased operational efficiency and improved clinical care outcomes within multiple business lines including home health, private care, and hospice. Involved in patient care through patient care conferences and home visits. Maintained regulatory compliance; hospice licensure, Joint Commission accreditation.
Mercy Medical Center, Springfield, Ohio
Clinical Educator, March, 2002- January 17, 2003
Developed educational classes to develop employees and ensure clinical care excellence. Conducted educational needs assessment and developed numerous classes to fulfill managerial and employee needs.
Fidelity Health Care, Dayton, Ohio
Home Health Care
Community Educator, March 28, 2001- March 16, 2002
Performed hospital based rounds focusing on potential home health care clients. Arranged and coordinated home health care services, infusion service, and durable medical equipment.
Upper Valley Medical Center, Troy, Ohio
Home Health Care
Supervisor, 1996- 2001
Started as an RN Case-Manager responsible for providing direct healthcare including comprehensive history obtainment, assessments, treatment plan development and implementation. Treatment plans included various interventions such as IV access and administration, wound care, venipuncture, and patient self-management teaching. Worked within a multi-disciplinary team to achieve client goals and consistently exceeded patient clinical outcome targets. Promoted to clinical outcomes coordinator followed by supervisor all while continuing patient care.
Comprehensive Health Network, Greenville, Ohio
Home Health Care
Case-Manager, 1991- 1996
RN Case-Manager providing wide-ranging interventions designed to improve patient health and functioning. Provided head to toe assessments during every visit including history of presenting illness. Developed and coordinated treatment plans with patient, primary care physician, and multi-disciplinary team. Prepared patients and significant others for home health discharge. Taught skills in managing diagnosis, preventing complications, and methods to promote health and prevent injury.
Grandview Hospital, Dayton, Ohio
Registered Nurse, 1990- 1991
Provided primary telemetry nursing care.
Upper Valley Medical Center, Troy, Ohio
Registered Nurse, 1989- 1991
Provided primary nursing care with a multidisciplinary team in a variety of settings including oncology, medical-surgical, and telemetry units.
Professional Membership
Ohio Association of Advanced Practice Nurses
Sigma Theta Tau Honor Society
References available upon request