Jeffrey Gallagher
member - PET PROCESSORS, LLC
Concord, OH
*****@*****.*** - 440-***-****
WORK EXPERIENCE
Inside Sales Representative
SG Morris Co. - Highland Heights, OH - April 2014 to Present
* Management of assigned customer accounts
* Support specific Outside Sales Representatives
* Prepare/process 100 quotes and 60 sales orders (monthly average)
* Utilize TrulinX Level II EPR system for processing of RFQ's and PO's
* Handling purchasing functions as it relates to sales orders processing Recycling Account Manager
PET PROCESSORS, LLC - December 2007 to Present
December 2007 - present
PET Processors, LLC, offers a full range of thermoplastic polymer services, including custom compounding, solid
state polymerization, melt filtration, pelletizing, crystallization, drying, blending, and de-dusting. Recycling Account Manager
• Responsible for the management of 20+ accounts, including multiple Fortune 100 companies, averaging sales of $6MM annually
• In-depth knowledge of plastics extrusion, including melt filtration (accomplished by using 400 mesh Dutch weave wire screen packs), pelletizing, solid state polymerization and compounding
• Management of sales cycle from lead generation to close
• Responsible for building and managing successful customer relationships to ensure business/customer satisfaction
• Extensive interaction with all levels within organizations, both internal and external
• Utilize Sage ACT CRM Solution database and MicroSoft Navision business management software
• Internal auditor for ISO 9001/14001 layered quality systems
• Active member of Marketing Committee for the Association of Post-Consumer Plastic Recyclers industry Outside Territory Manager
GREAT LAKES POWER PRODUCTS, INC - March 2005 to December 2007 Established 3 new OEM accounts averaging monthly sales of $50,000
• Re-established 14 previous accounts (territory unmanned for six years)
• Visited new customers to provide them with info about GLPP products and services
• Provided onsite identification of products to help expedite parts orders
• Prospected for new customers according to Management objectives
• Provided technical training when needed to our customers and their employees Inside Sales Manager
GREAT LAKES POWER PRODUCTS, INC - September 2000 to March 2005 Managed a six-person department with annual sales of $4.5MM
• Responsible for all HR functions of the Inside Sales Department including hiring, training, and termination
• Responsible for setting forecasts, budgets, and overall business management for the Inside Sales Department
• Developed departmental procedures to improve efficiency and increase profits
• Responsible for 24/7 emergency customer support
• Travelled to various branch locations to provide on-site training Inside Sales Representative/Customer Service
GREAT LAKES POWER PRODUCTS, INC - Mentor, OH - October 1994 to September 2000
* Responsible for sales in excess of $90K to per month
* Helped achieve departmental sales goals
* Established new accounts while expanding business with existing clients
* Customer Service experience resolving complains, questions & problems Shipping Manager
GREAT LAKES POWER PRODUCTS, INC - February 1993 to October 1994 Responsible for Government & Export packaging department (annual dept. sales / $1.5 MM)
• Second in command to Traffic Manager
• Experienced with international & customs paperwork
• Deciphered and applied military packaging requirements to government contracts
• Designed and built crates for U.S.C.G., government & export shipments
• Conducted preliminary inspection of inbound U.S.C.G. marine transmissions
• Certified lift truck operator
Warehouse Manager
HOUSE OF LIGHTS, INC - January 1991 to February 1993 Assistant Store Manager
HOUSE OF LIGHTS, INC - May 1989 to January 1991
Lighting Consultant
HOUSE OF LIGHTS, INC - November 1988 to May 1989
Warehouse Clerk /Assistant Warehouse Manager
HOUSE OF LIGHTS, INC - November 1987 to November 1988 EDUCATION
B.B.A. in Business Management
Cleveland State University - Cleveland, OH
Associates in Liberal Arts
Cuyahoga Community College - Warrensville Heights, OH Sales Advantage
Dale Carnegie