**** ** *** *** ***** 903-***-****

Pittsburg, TX 75686 email: acvq4s@r.postjobfree.com

Amanda Murrell

Education A&M University Texarkana August 2012 – graduated December 2015 ---

Bachelor of Applied Arts & Science

Northeast Texas Community College Mt Pleasant, TX

2008-graduated May 2012- Associate of Science Degree

Experience Rob Roy Industries Gilmer, TX

[July 2012 –August 2014]

Inside Sales Representative

Provide excellent customer service

Data order entry

Maintain warehouse requisitions

Maintain physical inventory of warehouses

Maintain RGA log

Maintain deduction log

Provide tracking numbers for shipments

Track lost shipments

Provide customers with information on shipments through e-mail, phone calls, etc.

Handle customer complaints and returns on material and products

Negotiate between customers and shipping company

Communicate between plant and customers

Pittsburg Independent School District Pittsburg, TX

[August 2008 –August 2012]

Substitute Teacher

Provide instruction to students

Manage classroom environment

Promote student learning in Teachers absence

Implement teacher lesson plans

Assign student class work and homework

Maintain classroom control and discipline

Complete daily reports or evaluations to communicate pertinent information of the days events

Tom & Maggie’s Mt Pleasant, TX

[1996 – 1998]

Cashier

Greet Customers

Issue receipts, refunds, credits or change due to customers

Count money in cash drawers at beginning of shift to ensure correct amount and adequate change

Maintain clean and orderly checkout areas

Establish or identify prices of foods and tabulate bills using a cash register

Resolve customer complaints

Answer customers questions and provide information on procedures or policies

Burger King Restaurant Mt Pleasant, TX

[1994 – 1998]

Shift Manager

Provide excellent customer service

Resolve customer complaints

Seek help from other’s as needed

Provide help and guidance to other’s

Maintain speed of service

Maintain friendly and courteous work environment

Ensure employees are clean and neat in appearance

Ensure quality products are delivered to the customer

Promote high employee moral

Farm Extension Agency

[1992-1992]

[Summer opportunity] Mt. Pleasant, TX

Filing

Typing

Answer multi-line telephone

Printing documents

Ten-key

Faxing documents

Extracurricular Activities

As a family oriented individual I enjoy spending time with my

children and family. For hobbies I like to read and spend time on the computer. I am an active participant in my children’s lives such as sports and furthering their education.

Summary of Qualifications

Experienced in Microsoft Office applications (Word, Outlook, Excel, Word Perfect, Creation of Spreadsheets, Access, PowerPoint)

Teacher’s Assistant

Customer Service Professional

File Clerk

Competent in operating office equipment (Personal Computer, Fax Machine, Copier, Ten Key by touch, Switchboard, etc)

Very organized

Ability to multitask

Complaint Resolutions

Capable of being a part of a team or independently

Time Management

Management Skills

Keep clean and sanitary work environment

Self-Sufficient

Contact this candidate